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  #43  
Old 09-13-2007, 12:00 PM
spider spider is offline
Senior Member
 
Join Date: Sep 2004
Location: Wash DC
Posts: 592
Default Re: fulltilt responds finally

Unbelievable, they just keep sending me random emails that have nothing to do with my questions. I mean, nothing in the entire email below has anything to do with the email I sent to them. I'm not even changing the name in the email below because my name is not Jason.

<snip>

Hello Jason,

Thank you for contacting Full Tilt Poker Support.

Unfortunately, you need will need to wait the full five business days in
order to avoid further cash advance charges from your credit card
company. Unfortunately, Full Tilt Poker is unable to compensate you for
further charges within the five business day period.

Please refrain from depositing with your credit card that has been
charged cash advance fees for the full five day period. After that time,
you should be able to deposit without incurring cash advance fees.

If, after the five business days, you are still being charged cash
advance fees on your credit card deposits, please email us back
immediately so that we may investigate the situation further.

Thank you for your patience and understanding Jason. Full Tilt Poker is
dedicated to providing our players with thorough customer service. If
you have any other questions, please feel free to email us.

Regards,

Jamie S
Full Tilt Poker Support
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