[rhizome]

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Hello,

Please allow me to apologize for this delay.

We have been in constant contact with our ECheck processors to find out the reason why they were unable to debit and credit funds from our players' bank accounts.

We were informed yesterday, that they have located the source of this technical problem and are working around the clock to put all the transfers up to date. As you must understand, several transactions were affected and they have started to process them all.

However, the settlement with your bank should take 3-5 days to be completed. Debits or credits will be made in all players' bank accounts by then, and this time there should be no problems with your transactions.

We appreciate your patience and understanding on this matter and once again, I offer my apologies for any inconvenience.

Regards,

Willy R
PokerStars Payments Services

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