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1p0kerboy, I don’t know what your problem is but you are a piece of work. You account #768995 was canceled the day you requested it to be canceled. Your request came in 3 days after you had been charged so I am not sure what it is you want us to do. The support email is support ((@)) pokerprolabs.com . I am not part of support so you should contact them if you need anything else.
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Here is a post from 7/23/07 asking why I haven't heard back from an email I sent requesting to close my account.
THEN my credit card is billed on August 15th, 2007.
To which I make a stink about it here.
YESTERDAY I get this email:
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Dear xxx,
This e-mail is not a new bill - it is meant to help you to identify the charge that will appear on your credit card statement shortly.
SoftwareKey.com handles order and payment processing on behalf of Poker Pro Labs - Smart Buddy.
On 8/13/2007 4:30:06 AM you bought the following product from Poker Pro Labs - Smart Buddy and paid by credit card:
Smart Buddy Subscription
The order stored in our system under the Invoice Number 214157 was paid with your Visa. The total amount of the order is USD $3.99.
Please note that "SoftwareKeyInfo.com" will appear on your credit card statement, and may not the name of the publisher (Poker Pro Labs - Smart Buddy).
Sincerely,
SoftwareKey.com Customer Service
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Which basically tells me my credit card is going to be billed AGAIN. I respond to the e-mail 3 times, to which I get
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Requested action not taken: mailbox not available
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TODAY you are telling me that you can't understand what my problem is??? [img]/images/graemlins/confused.gif[/img] Are you joking?
I just want you guys to STOP BILLING MY CREDIT CARD when I AM NOT using your product anymore. Is that really so much to ask?