[CryHavoc]

[ QUOTE ]
Millions of years of evolution are all very well, but they didn't prepare humans for this. In future, I suggest gloves.

[/ QUOTE ]

LOL, thanks for the laugh... I needed it.

In the meantime, PS has replied to me, and though they haven't said anything committal, they do sound appropriately customer servicey, and claim to be escalating the matter to the cognoscenti.

They asked me to give them 48 hours. I can live with that, especially given my alternatives (uh, none).