[wdcbooks]

It has been a while for me, but I passed both in the nineties. I had a some background in the industry though so it helped. You should pass if you have studied enough, but it is much easier if you come in with an understanding of the industry.

The easiest questions will be the ethical questions. In the practice exams they are often ambiguous. In the real test they were blindingly obvious, always choose the answer that is most customer friendly. Good luck to you, it is hard to be with one of those companies that fires first time failures.