Re: Will IM ever replace e-mail?
the answer is no, IM will never replace e-mails.
it's quite possible that IM/Facebook/MSN will become more popular than e-mails but e-mails will always play an important role in communication.
i'm just transitioning from a Helpdesk role to a Quality Control role, but when I was on Helpdesk we combined e-mails and IMs. E-mails were great for storing troubleshooting steps as found in email. IMs were great for quick communication, "Hey man, I have so and so on the phone, can you take the call?"
P.S. Texting is great, I hate talking on the phone. Here's a typical texting convo for me.
Buddy: what's up man? doin anything today?
Me: playin wii, you down?
Buddy: yeah what time?
Me: anytime, it's my day off today.
buddy: coo, be there in an hour
And that's that. It takes a couple of minutes max and sometimes it saves me money, I don't have to talk on the phone during my anytime minutes.
|