[omegadan]

I am new to the car business as well and I can tell you that product knowledge is a huge help to build your confidence. The simplest thing to learn is that enthusiasm sells cars. That and constantly asking for the business. "If you like all the numbers would you take this car home today?" "Other than price what is holding you back?" "If I do X, do we have a deal" Selling cars is not that complicated, you say a lot of the same phrases over and over. Be persistent and follow up a lot. Work a lot of hours and work hard. Treat every up like its your last.