Re: Stars response on a chronic staller, with no reason to stall.
I'm with Ryan. Regardless of whether you agree with him or not, he has the right of a paying customer to make complaints and debate with staff about said complaints.
When he asks for a supervisors contact, the only response should be "Here is my supervisors contact information:". There's nothing more frustrating then some staff member telling you you can't speak to their supervisor because they will just agree with the staffer.
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