[Backspin20]

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If your account is marked as a “bot” and your account is frozen, they will call you and read you the license agreement: “you have used out software in conjunction with 3rd party software which is in violation …” and if you interrupt them with “I have not used 3rd party software, I wrote the bot myself completely from scratch” they will stop, wonder how to proceed, tell you “ok, “sir”! We are going to escalate and re-investigate etc.”.


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Further proof that the site in question is not PokerStars, since we don't offer telephone support except in Deposit Assistance."

I spoke with someone in Security today a few times infact when my account was frozen....