[gameplay]

Thank you for your email. We are actually taking less rake per hand from
the heads-up tables, but you are correct in that it does work out at more
rake per player. However that is just the nature of heads-up play and is
true on every single poker site.

We appreciate your feedback but quite honestly we never intended the VIP
program to be the exact equivalent of rakeback, and we think the VIP
program stands on its own merits. If you determine that the missing 4.6%
means you are unable to play on our tables then that is your choice, but
it is unlikely we will be offering more that 1 VPP per hand at the heads
up tables I'm afraid.