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Old 08-02-2007, 10:58 AM
Mahatma Mahatma is offline
Senior Member
 
Join Date: Apr 2006
Posts: 223
Default UB Withdrawal B.S, is this allowed?

I wanted my money out of Fulltilt and into my Bank account in the UK. So I move my dollars to UB and request a check, this is what I get. When did they introduce this Bullsh*t into the terms and conditions? I have to pay $8 for processing too, is that not enough?! I've over 50k hands there, a pile of rake paid and they treat me like a criminal.
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Dear Sir/Madam,

Please be advised that your withdrawal has been subject to a random security verification. We have noticed that you are requesting a withdrawal and this amount is not related to game-play. Upon verification of your account, you have deposited then withdrew immediately without playing.

In order to minimize fraudulent activity, please provide us with an explanation of the circumstances of this activity so we may proceed with your withdrawal request.

Your withdrawal has been cancelled until we receive your reply.

Do not hesitate to contact us if you require further assistance or
additional information.

Best regards,
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My reply:

I'm withdrawing because I've had enough of poker. The reason I have deposited then withdrawn without playing is that I had my money at fulltilt then moved it to neteller then UB so that I can make use of your cheques that are cashed in pound sterling, which neteller do not do. As I said, i didn't play after depositing because I'm finished with the game.
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UB:
Thank you for getting back to us with an explanation. Although I completely understand your position, we are only able (ed: unable) to withdraw your funds via your depositing method without sufficient play. Your recent request via courier check has been cancelled. Please advise if you would like to us to proceed in withdrawing the funds to your NETeller account and I will submit and process it manually once I receive your reply. We are terribly sorry for all inconveniences this may cause.

Please let us know if you require further assistance.
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Me:
How many hands do I have to play?
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UB Scum:

Thank you for getting back to us. There is no specific number of hands to play in order to be eligible for withdrawal after making a deposit. We simply ask that you use the funds for gameplay as you normally would and trust that you will act in good faith.
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