Latest email update from Full Tilt on the DonovanMD situation:
Hello Steven,
Thank you for contacting Full Tilt Poker Support.
I understand your concerns over your recent player to player
transaction, but as you willfully and legally, under no coercion, sent
player DonovanMD money, there is no apparent fraud that has taken place.
From our perspective the money was sent as a valid and legitimate player
to player transfer. For us to roll back transfers or refund players'
money would create a loophole for dishonest players to simply claim any
loss as fraudulent activity.
If we were to act on every regretful transaction made by every player,
we would be opening the doors for any cause and decision to be voided.
Regarding any potential reimbursement, I'm afraid we will not be able to
return your money to you. The transaction is final.
Do not let our denial of reimbursement function as any slight to you as
a customer. We are by no means insinuating that you are putting in a
false claim or attempting to defraud Full Tilt Poker. However, we cannot
shoulder the responsibility of a player who has willfully given his own
money away. I hope you can understand this.
I realize that this is an extremely frustrating situation for you, and I
wish there was more I could do at this point. Unfortunately, private
deals made by players outside of Full Tilt Poker are the responsibility
of the players themselves. As is the case with most business
transactions, caveat emptor.
We appreciate your understanding, Steven. If there's anything else we
can assist you with, please let us know.
Regards,
Kent
Full Tilt Poker Support
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Original Message Follows:
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Hi Andrew,
Thanks for the confirmation. Please be advised that DonovanMD has
defrauded me. He was supposed to send me $200.00 on Pokerstars in
exchange for this transfer. I realize that I probably can't get my money
back, but please restrict him from tranfers so that he can't do this to
anyone else. I've posted this situation on the Two Plus Two Forums on
this thread :
http://forumserver.twoplustwo.com/sh...t&Number=1
0918729&page=0&fpart=56
Thank you for your prompt attention in this matter.
Steve Belew