[ChicagoRy]

Hello Ryan,

Thank you for contacting us today, we appreciate your feedback!

I am sending your suggestion to our Ideas box for consideration.

Please be sure, that we do take your ideas seriously. If we decide to
develop a new feature, based on our player's suggestions, we will proceed
to inform them immediately.

As for the existence of some luckbox switch, I am sure that your comment
was made in light heart. As a poker player myself I can relate to your
frustrations. The truth is the ups and downs of poker and the bad beats
are simply apart of the game or anything where luck has an influence in
the short term outcome of the events. If you truly do have concerns with
this issue, please let us know so that we may address them as we take any
concerns regarding the integrity of our site very seriously.

Feel free to contact us should you need our assistance, we are here to
help.

Regards,

Jackson
PokerStars Support Team