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Old 07-14-2007, 03:00 PM
Brit_Abroad Brit_Abroad is offline
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Join Date: Aug 2006
Location: Amsterdam, Netherlands
Posts: 39
Default Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

Request in future for the new HUD, perhaps a more professional approach for communicating a product roadmap and managing expectations.

For example an exert from PokerAce forums May 15 when asked when Everest support was coming:-

"I HAVE NOT HAD A CHANCE TO LOOK INTO EVEREST SUPPORT. PLEASE STOP ASKING FOR ESTIMATES AS TO WHEN IT WILL BE AVAILABLE. IT WILL BE AT LEAST A MONTH FROM THE DATE OF THIS POST, PERHAPS LONGER."

No update until this, 13 July:

"I haven't had a change to look into this yet, how can you say it isn't coming?"

So perhaps to avoid endless posts on your forums and frustrated replies from the developer, how about posting some kind of product roadmap telling people what new sites will be supported in what order?
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