Re: PStars - Travel Gift Certificate (Anyone Used This?)
billb - that definitely sucks and the bit about having to use the whole card in one shot can definitely be an issue.
On this one though I would have contacted Stars support and explained the situation.
Explain that you wouldn't have gotten the $1k gift-card if they had told you ahead of time that they couldn't get you a rental-car.
Mention that you are pretty unsatisfied with the service and that you got badly over-charged for your trip.
They might refund your FPP's or cash or something.
They might also just say, "sorry, that's the risk you take" but I would definitely take a shot on this one.
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