interesting chat log.
Chat InformationYou are now chatting with 'Cecilia'
Cecilia: Welcome to our live chat service. How may we help you?
j0: Hi, for what specific reason does neteller require a SIN/SSN as part of the sign up process?
Cecilia: which country are you located
j0: Hi, for what specific reason does neteller require SIN/SSN as part of the sign up process?
j0: is it mandatory
j0: that was my question
Cecilia: could you tell me which country you are located in
j0: would you answer my question, or should i call over the phone to get an answer
Cecilia: if I do not know what country are you located in how can I answer your question how do I know if it is mandatory'
j0: is, for example
j0: a social insurance number required
j0: to sign up
j0: social insurance numbers are canadian
j0: SIN
j0: they're numbers assigned specifically for tax purposes for the country supplying the number
Cecilia: yes everything on the create account form is mandatory
j0: since neteller is not a bank, nor a governing agency in, for instance, canada, why would it be necessary
for the person to submit a SIN as part of opening an account
j0: ok, so go back to my original question
j0: for what specific reason does neteller require SIN/SSN as part of the sign up process?
j0: whats is the relevant purpose neteller has for having a SIN?
Cecilia: you do not need to put SIN
Cecilia: Is there anything else I can assist you with?
j0: SIN is not a required field in the creat account form?
Cecilia: no you do not need to put that in
j0: what about for money transfer, will you need a SIN then
j0: such as bank wires
Cecilia: no you do not need that
Cecilia: no we do not need that
j0: if SIN are not required, how come SSN were required, why the difference
Cecilia: so which country are you in
j0: there were accounts that american persons opening neteller accounts had to supply SSNs
Cecilia: so are you in canada or usa
j0: i'm in between
j0: i'm wondering why neteller required usa persons to supply their SSN
j0: but didn't require canadians to supply their SIN, which are basically tax identifiers that have a similar
purpose to the SSN
Cecilia: please email
compliance@neteller.com for your concern
j0: i'll look into that, one more thing if you can
j0: after a person enters his SSN to create account, does neteller store than ino indefinitely?
j0: ino=info
j0: is the number discarded or stored somewhaere, what happens with that info
Cecilia: so are you in usa why do you need to ask for all that
j0: because i'm exceptionally curious as to why neteller asks americans for their SSN, even though neteller is
no way associated with the usa
j0: and doesn't hold everyone else in other parts of the world to the same requirement
j0: e.g. canadians don't have to submit their SIN
Cecilia: do you have a NETELLER account
j0: i currently do not have a netller account
Cecilia: are you planning to open one
j0: i'm planning of opening one in the immediate future, perhaps before septemeber
Cecilia: so which country are you located in
j0: i'll be located probably back in my home country, which is xxxxxxx
j0: but i also have a citizenship from canada
Cecilia: then you do not need SSN or SIN so there is no purpose to ask those question
j0: the purpose was curiosity moreso than anything
Cecilia: if you have further concern please email
compliance@neteller.com
j0: well, for now that is all i believe
j0: ok