[Sciolist]

Yes, obviously it's not ideal, and we do all that we can to ensure it doesn't happen very often. I have no more details than the above, so this is complete speculation, but I'd be very surprised if the crash was related to traffic - we have had > 100k players online at once for a long time.

As for the tournament, it basically gives you a chip count chop for everyone remaining. Whilst this doesn't include comparative skill levels, I think it's the closest thing there is to a fair deal.

I suspect that asking people to wait for an hour is going to annoy huge numbers of players, though I'm sure it'd make a percentage happy. Hopefully, you won't run into this kind of situation again.