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Old 06-23-2007, 11:23 PM
MicroBob MicroBob is offline
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Join Date: Sep 2003
Location: The cat is back by popular demand.
Posts: 29,344
Default Re: \"How was everything tonight??\"

Patrick -

While GF and I were cracking up in the aftermath I said, "Alright, I just might have to take this one to OOT!!"

GF will die of laughter when I tell her of your brother's experience. And yes, it definitely seems like a corporate thing. We have two of these things near us with completely different personnel at each but they all definitely read the same employee handbook. Exact same over-the-top questioning at each.

observation I had is that I would almost be doing them a favor if I mentioned to one of their managers that they are way overdoing it on the "How was everything's".
I really think too much friendliness like that can put off your customers and I think somebody should tell them that at least one customer thinks it would be wise for them to chill. Getting the door and welcome you to the place is one thing. having to give your undying approval to every single thing they are doing every 5 seconds is another.


Tub - They don't wear flair at O'Charley's.
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