As I described
here , my Bodog account was hacked (the same computer logged into 5 different poker accounts), and my whole balance was lost, they deposited more money on my account with a credit card, and they lost that too.
Well I called up and they said something looked very fishy, they would get back to me. Well they just did.
[ QUOTE ]
As you have stated the credit card used was not your own, we have voided
the associated transaction(s). As per our Player Agreement, specifically
article 14a which states:
"A Player accepts all responsibility for any wager placed from Player's
confidential account whether placed by Player or not, provided the
correct Account Number and Password are received by Bodog. Specifically,
the Player accepts all responsibility for any transactions placed on
their Account by anyone else that received the confidential login
information from the Player, whether voluntarily or otherwise."
Due to the voiding of purchases, this has left your account in the
negative balance of $225 which we ask you kindly repurchase at your
convenience. Please understand, these funds were lost to legitimate
players on the poker tables, and out of respect to all players we cannot
offer refunds or deductions based on any losses incurred in your bodog
account.
[/ QUOTE ]
In other words, they're too stupid to figure out the fraudulent activity, so not only was my whole account cleaned out, but they insist that I owe them for all the fraudulent deposits made on the account as well. Unfortunately I've got pending futures there, so I can't just write the site off and never play there again. I'm getting screwed however you look at it.
Avoid them.