[Piers]

Support staffs do not have the expertise to answer the question properly, so give the safety first response.

It would be a disaster for Party Poker support to say some third party software is acceptable when it is not, and its unreasonable to expect their support staff to have the knowledge to answer the question with reliable accuracy. So saying all software is outlawed is the necessary response. Its best to always be wrong in one direction than risk ever being wrong in the other.

Having said that I have not played at Party for over a year.