[jonwanchalk]

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You are now chatting with 'Carolina'
Carolina: Hello, thank you for contacting our Deposit Center! How may I assist you?
you: i demand you fix this somehow now
you: i cashed out OVER 20 dsya (business days) ago and have yet to receive my check
you: WHY?!!?!?!?!
you: i pay big rake and wait forever for a check
you: my e-mail is ------
Carolina: Can I please have your e mail address?
you: see above
Carolina: Thank You!
Carolina: Please hold one moment
Carolina: I have received information from the payments department
Carolina: and the check was sent on May 2nd
Carolina: and as they told me you will be able to receive the payment by next week
you: well i dont have a check
Carolina: the latest
you: no, thats OVER your stated 20 days
you: i was told by a guy here that 20 days is max.
you: this is not fair to me at all
you: what are you scammers going to do about this
you: great customer service
Carolina: that is the information I received from the payments department
Carolina: they have informed that this situation is because of a delay on the posting and you will be able to get the payment by the end of next week the most
you: no, it does not work that way
you: 5 weeks is way too much time for mail to anywhere.
you: npwhere in the world by any means does it take 30 days to send a letter
you: this is a complete ripoff
you: you guys want to pay me all the rake i payed you right away
you: you didnt have to wait 30 days for it
you: wow, you guys are doing nothing
Carolina: I have sent this information to the payments department
Carolina: and they have told me this information
Carolina: you will receive the check soon and you will be able to cash it at any bank
you: no kidding i can cash it
Carolina: unfortunately this is as much information as I can provide you
you: i have waited way too long
you: i want some type of compensation for my wait
you: tell the payments people that
you: please
Carolina: sure, I will send them this information as it is a big inconvenience
you: are you being sarcastic?
Carolina: not at all. I will make sure they get this information
you: when and how can i expect a response?
Carolina: and they are going to compensate this for sure
you: when and how can i expect a response?
Carolina: I will get them to contact you by today or the most tomorrow
Carolina: to provide you further information
you: via e-mail?
Carolina: that is correct
you: ok, thanks for telling them
Carolina: no problem. I will make sure they contact you as soon as possible
Carolina: Is there anything else I can assist you with today?
you: just making sure this is compensated fo and fixed in the future, thanks
Carolina: sure
Carolina: You are welcome!
Carolina: Thank you for visiting. Please contact us at anytime.