[ QUOTE ]
JPT,
I have been reading these threads for years. Honestly, I don't even feel bad 99% of the time because the OP always leaves out some important facts like the money originated from stolen credit cards or something. A good start would be posting your emails to and from Pokerstars.
[/ QUOTE ]
I'm no thief or criminal. I guess maybe I'm the 1% that you note above. ;-) Here are the emails:
Hello ******,
As mentioned by my colleague, you are free to use these funds on our
tables or return them to the sender to make other payment arrangemets
among yourselves.
regards,
Tuan
Pokerstars Security.
----- Original Message -----
From: *************@yahoo.com
Sent: 2007/03/23 10:48:00
To:
security@pokerstars.com
Subject: Re: Your BankWire cashout
>So I can never withdraw the money you are holding of mine? That seems
to
be what you're saying below. Why can't I just pay the banking fees?
This
is very dissappointing; I'm a legitimate player at Stars. The money
was
deposited (transferred) for the purpose of playing at Stars' tables,
and
has been used for that purpose. I now need PART of it for something
else,
and I don't understand why you insist on not allowing me to withdraw MY
MONEY, which I had transferred into MY ACCOUNT. Is my only option to
lose
the money at your tables? Seems you'll never let me cash it out. What
are my options? Please advise ASAP.
>
>PokerStars Security <security@pokerstars.com> wrote: Hello *****,
>
>Thank you for sending this explanation to us.
>
>We are sorry but allowing transfers not related to Poker go against
our
>license obligations as a Poker Room.
>
>PokerStars is a site on which people come to play poker and our
transfer
>tool was designed so that players could send funds to each other as a
>result of activity on our tables.
>
>PokerStars is not a fund transfer site or a loan payment facilitator.
>
>In the future, we ask that issues unrelated to PokeStars and its
tables be
>resolved outside of our site.
>
>We have cancelled the pending cashout and returned the funds back to
your
>account.
>
>You are free to use these funds on our tables or return them to the
sender
>to make other payment arrangemets among yourselves.
>
>Best regards,
>
>
>Bruno
>PokerStars Security
>
>----- Original Message -----
>From: ***********@yahoo.com
>Sent: 2007/03/22 19:59:41
>To:
security@pokerstars.com
>Subject: Re: Your BankWire cashout
>
>>Hello. Back in February, when two friends of mine owed me money
(approx
>6K), they offered to pay me in PokerStars money, as they had
substantial
>bankrolls with Stars and knew me to be an avid poker player. I had
stayed
>away from poker since Party Poker pulled out and the UIGEA had taken
>effect, in order to see how things worked out (for US players and the
>quality of games and sites that survived the fallout). So, when my
friends
>offered to pay me at Stars, I figured it might be a good time to get
back
>in the game, and I opened an account with Stars. In addition, the
approx
6K
>they owed me is approximately equal to the bankroll that I am now
>comfortable using for poker. The payments made to me were from another
>friend and a Stars transfer was the easiest way to send the money.
>>
>>I have enjoyed playing at Stars since, and will continue to play
here. I
>have no intention of withdrawing the approx $1800 that remains in my
>account, and I will continue to play with that money at Stars (adding
more
>if and when I need it). In the meantime, I am going on a cruise in the
>first week in April which will have poker tables at it, and I would
like
to
>use part of my bankroll for that purpose, as I greatly prefer live
play
>when on the rare occasion that I get the chance; thus the cashout that
I
>have requested. I hope Pokerstars is not upset that I am cashing out a
>large portion of the bankroll I had transferred to me, which I need to
use
>elsewhere very soon, and I purposely left the money at Stars for many
weeks
>for that reason (I assume, and hope, that Stars makes interest on
money
it
>holds on deposit).
>>
>>I hope this explanation is adequate; it is the truth. If Stars is not
>satisfied with this explanation, perhaps we could work out something
where
>I pay the banking fees/expenses incurred by Stars for my cashout.
Although
>this would be dissapointing, I do not expect any special treatment if
you
>have policies in place disallowing what I have done. I really need the
>$5,000 cashout that I requested soon, however, and hope that you will
>process it as quickly as possible.
>>
>>Please advise.
>>
>>
>>
>>PokerStars Security wrote: Hello ******,
>>
>>After review of your latest cashout, it has come to our attention
that
all
>>of the funds that you cashed out came directly from transfers that
you
>>received from different players.
>>
>>We assure you that we are not implying any wrong doing, however, as
>>players who transfer funds to others normally do this so that the
>>person who receives the transfer(s) can play at the tables and not
>>simply receive a transfer and then immediately cash it out, we would
>>appreciate an explanation as to why you cashed out most of the funds
>>transferred to you.
>>
>>It is standard procedure to require an explanation when this type of
>>situation occurs.
>>
>>Once we receive your reply and this matter has been resolved, your
>>cashout will be processed as soon as possible. Thank you for your co-
>>operation.
>>
>>
>>Regards,
>>
>>Jorge
>>PokerStars Security