[Benjamin]

It's Weds again. You know what that means. [img]/images/graemlins/smile.gif[/img]

Another update downloaded today following the servers being down for 2 hour maintainance yesterday. I assume it was a bug fix update, haven't noticed any changes.

Software feels especially snappy, maybe only because of light traffic at the moment.

For those of you who missed it, last week in the Zoo there was a thread where someone got his account frozen under suspicion of being a bot. Apparently WPEX introduced new bot-detection software and this guy was fingered.

Turns out it was an AHK script, WPEX unfroze his money and apologized.

WPEX could have handled it better. The guy should have been given the chance to prove his point by the Customer Service manager he spoke to. But once the GM got involved I was impressed how quickly it was resolved.

I came away happy that WPEX is actively bot-hunting and freezing their accounts, and confident that if I were mistakenly fingered, then I can trust WPEX to resolve it promptly.

I [img]/images/graemlins/heart.gif[/img] WPEX