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Old 03-23-2007, 11:43 AM
Green Devil Green Devil is offline
Senior Member
 
Join Date: Oct 2005
Posts: 234
Default Question to FullTilt about their store policy.

Most of the electronics are not available to players living in Europe (or anywhere else than US and Canada for that matter) or have to be used with a transformer (very annoying).
Furthermore, we are hammered by custom taxes should we choose to buy one of the very few articles that are available to us.

FullTilt is now one of the 2/3 biggest sites in the world with traffic of 50.000+ at peak times every day with players from everywhere in this planet.

Don't you think you owe it not only to your customers but also to yourself to provide the same service to everyone, no matter where they live?

IMHO FullTilt is the very best site at the moment, it is really a shame that it discriminates so many of it players by not making the effort of finding a reliable supplier of electronics in Europe and other parts of the world as the other sites do.

If we, the players, are able to show you that we enjoy playing at your site and choose to sit at your tables, you, the site, should have the decency of trating us as equals, no matter where we come from.

I trully hope some of the representatives of FullTilt that participate in the discussions of this forum will take the time to clearly explain FullTilt position and policy on this matter.

Kind regards,
Green Devil
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