[Prodigy]

Here is an email update I received this afternoon. Is anyone familiar with this process? All input and comments are appreciated.


Dear Sir/Madam ,

Thank you for writing to our department. At this time your withdrawal has been subject to a random security check and will be delayed. This could take a maximum of twenty business days as we must co-ordinate any other departments involved in this review. You will be contacted once the review is completed with the results. We apologize for this inconvenience and thank you for your patience in the meantime. Any subsequent requests will not be completed until we have results. Thank you for your understanding on this matter.

Please do not hesitate to contact us back if you require further assistance or additional information.

Best regards,

Thomasina
Customer Support