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My summary would be: basically they are sketchy and inept. There have been some people who have had success with them, but there have been a lot of issues and some really bad cs. Its a gamble.
My personal experience was worse than bad (see a few posts up), so I may be influenced by that.
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Thanks, I tried to sign up as well and it didn't work. I got the same message as you, except they told me to just email them, not call.
Here's the weird thing. They told me email them at
support@ebsg.net, but when I sent the email it was returned. Shady, shady, shady.