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Old 02-17-2007, 01:18 AM
___1___ ___1___ is offline
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Join Date: Dec 2004
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Default Re: FTP Check Withdrawal Update

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I just wanted to address a few of your concerns.

You can be assured that Full Tilt Poker isn’t going anywhere. We are here for the long run and are working hard to resolve the current situation with our check processor.

Your money is 100% safe with Full Tilt Poker. We understand how frustrating it can be to not have access to your funds, which is why we have given players the option of returning their money to their FTP accounts so they can choose another method of withdrawal if they wish. (Giving you more control over your funds instead of holding them despite the unexpected delays.)

The delay players are encountering with their checks is in no way a ploy for us to push you towards different payment processors. We are merely providing these alternate methods to you as possible options to consider.

We sincerely apologize for any inconvenience this may have caused you guys. Unfortunately, the policy changes of our payment processors are outside of our control and we are doing our best to minimize the impact to our players.

We have new processors close to launching and are working with our check processor to resolve the delays. Instead of keeping our players in the dark, we wanted to give you the option of withdrawing your funds via another method if you would like.

Some players have since opted to wait for a check while others have successfully withdrawn via MyWebATM or ePassporte. We realize it’s not the best of circumstances, but we did want to give our players additional options given the unexpected delays

[/ QUOTE ]

Thanks a bunch for the update, Sean. Keep us in the loop.

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