Re: Post a convo with a customer from your work day
[ QUOTE ]
Me: Thanks for calling XXX how may I help you?
Her: I was just calling to see if you guys are open today?
Me: Yes we are... (Thinking to myself: No, I am just here to let you know we are closed)
Her: Oh okay, thank you just making sure.
[/ QUOTE ]
nothing wrong w/ this. it's better than her hanging up on your once you answer. she's just being polite and closing the conversation.
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