Re: So I got a $.02 check from BofA today...
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I'd really like to find some way to get a human involved and have to spend a few minutes on my check.
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If these are your true feelings, then you're part of the reason why customer service providers smile less and less.
Being one myself, I can tell you that customers taking out their frustrations on me, for the sins of my corporation, bothers me to no end.
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Yea but you are the ones that piss us off. You put us on hold, ask us for info which we spend 10 mins. telling you, then put us on hold again. Then you transfer us to someone else and the cycle repeats 3 or 4 times.
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