[phish]

I'm very happy for the OP, but this whole incident points out the problem with these online sites and their procedures. If he hadn't been well known and gotten good support on this forum, UB would never have looked at his account again and he would've lost the 20K.

What happened was this: one person in their fraud dept determined that he committed fraud and closed his account. For most people, including Eric, that would have been the end of it. Even when FTPDoug went to bat for Eric, all he did was ask the guy at the Fraud dept what the issue was, and was told one story. There was no independent re-evaluation of the situation. And Eric is [censored] out of luck.

But our hero here has enough clout (and not many players do) to get them to do a true re-evaluation of the facts. And upon re-examination, they found that the first guy was in error, and fixed it.

Now how many guys out there have been the victims of error or an overeager fraud investigator, but didn't have the clout to get their cases looked at again?

These sites need to have a procedure in place for appeals, and to ensure that fund seizures are not decided by only
one person.