"Dear Henrik,
Thank you for your recent mail, wherein you informed us of activity that you consider could potentially have led to a player gaining an unfair advantage.
As a matter of regular operations, we vigilantly seek to identify and halt any player or account that attempts to gain an unfair advantage (
http://www.partypoker.com/about_us/g...advantage.html).
However, we do not comment on individual cases nor do we detail the techniques and tools we use as that would only serve to hamper efforts we make to maintain a fair environment for all players.
You can help. Should you ever feel you have observed any player or account attempting to garner unfair advantage, please send us an email providing any relevant information to fairplay@partyaccount.com.
Contact us anytime, we are available around the clock to assist you with your account related questions and suggestions.
Please provide us with a feedback on how you find our services by clicking on the below mentioned link:
Sincerely,
Logan Nichols
Investigations Team
alerts@PartyAccount.com "