Re: prima accounts locked
try this...ask to talk to someone who is able to unlock your account. just insist that it isn't reasonable to make you continue talking to someone who doesnt' have the authority.
then when you have it confirmed that someone is able to do what you want...explain that you and your wife got wrong accounts on your different puters and ask what they need from you to show that both of you exist.
be sure to congratulate them on their anti fraud software, but explain that it got the innocent people here. make sure your wife is up to date on poker and neteller questions when she is around if they want to talk on the phone.
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