[illunious]

First, make sure you have the latest PT patch.

Different stuff can cause hands to get saved bad, you can check the PT error logs (in the PT directory) to see what hands had errors importing, and request them using the hand history ID manually through the poker software. Any hands where you get disconnected or leave the table before the hand ends won't be imported. Also, hands won't count towards your hours when you're waiting for the BB or sitting out.

Just a few things to look for. Next session compare # of hands in your poker software to # of hands PT has, if you're missing > 10% of your hands something is probably wrong that I didn't list here.