Re: Titan Poker rakeback with PSO
I have emailed both PSO and Titan about this situation. However, they have not had time to respond yet.
In response to a previous email in which I requested my final June rake figures due to the fact that I played a couple days after receiving them on June 27th, the VIP manager has told me that "it is (their) policy not to provide rake figures to our players."
Personally I have not had a problem receiving my MGR from sites in the past. Each time the MGR amount has been over $2,000 so maybe not being small stakes has influenced that. Is Titan's stance here normal or abnormal?
Also, what else can I do to remedy this situation? I feel being short changed 60% of my rakeback and warrants knowing my exact figures to explain.
Any help would be appreciated.
Thanks!
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