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Forum: Software 12-01-2007, 11:42 PM
Replies: 5
Views: 183
Posted By PokerAce
Re: PAHUD drop down stats

Make a post here:

http://pokeracesoftware.com/support

Give us all the information you've given me here and we'll get the problem figured out.
Forum: Software 12-01-2007, 10:18 PM
Replies: 5
Views: 183
Posted By PokerAce
Re: PAHUD drop down stats

Are you double-clicking? If so, try just a single click. The popup stats disappear when you click on them, so a double-click might cause it to appear and then disappear quickly.
Forum: Software 11-30-2007, 09:59 PM
Replies: 8
Views: 197
Posted By PokerAce
Re: PA ACE HUD

Make a support request here:

http://pokeracesoftware.com/support

Give us as much info as you can and we'll work on solving your problem.
Forum: Software 11-30-2007, 09:57 PM
Replies: 3
Views: 130
Posted By PokerAce
Re: Pokertracker with PAHUD

If you've followed the suggestions and still can't get it to work, make a post in our support system:

http://pokeracesoftware.com/support
Forum: Software 11-30-2007, 03:45 PM
Replies: 3
Views: 130
Posted By PokerAce
Re: Pokertracker with PAHUD

Try the suggestions here:

http://pokeracesoftware.com/hud/support.php
Forum: Software 11-30-2007, 03:44 PM
Replies: 8
Views: 197
Posted By PokerAce
Re: PA ACE HUD

Try the suggestions here:

http://pokeracesoftware.com/hud/support.php
Forum: Software 11-30-2007, 11:24 AM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

No, it will use a method similar to PA Hud, where it needs to connect on a regular basis, but not 100% of the time.
Forum: Software 11-29-2007, 11:13 AM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

Just a warning that we're being delayed by some legal issues. Nothing out of the ordinary (things are taking longer than expected), and we shouldn't be too far off our current schedule when...
Forum: Software 11-28-2007, 01:25 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
good work guys, cant wait for this to come out! will we be charged for mac versions (ie if we buy PT3 for PC, while waiting for the mac version to come out, should i just hold off)?

[/...
Forum: Software 11-28-2007, 01:24 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
About importing hands to PT3. Currently PT2 reads the hh's from party and moves the processed hands to a folder. Do these processed files contain all the information needed, meaning I just...
Forum: Software 11-27-2007, 11:26 AM
Replies: 1
Views: 117
Posted By PokerAce
Re: weird problem with Ahud!

Try going through this:

http://pokeracesoftware.com/hud/support.php
Forum: Software 11-27-2007, 11:25 AM
Replies: 2
Views: 122
Posted By PokerAce
Re: mutitable HUD display

What site are you playing on? Make sure you are using the latest beta version of PA Hud.
Forum: Software 11-25-2007, 02:07 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

You don't have to "open" them like you do in PT2.
Forum: Software 11-24-2007, 01:17 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
[ QUOTE ]
Select which databases you want opened on startup- ie, more than one

[/ QUOTE ]

I Agree ...

If I click the FT begin import tab, the FT Db should be opened and...
Forum: Internet Gambling 11-23-2007, 07:15 PM
Replies: 24
Views: 578
Posted By PokerAce
Re: PAHUD wanting to connect to the internet

The primary use of the registration system isn't really to reduce piracy. It's to prevent accidental and deliberate abuse of purchased licenses. The registration system is to allow my customers the...
Forum: Software 11-23-2007, 07:10 PM
Replies: 12
Views: 339
Posted By PokerAce
Re: Poker Tracker Refusing to Give New Product Key?

Relax. If you haven't gotten any sort of response, it's likely they haven't read your last email. If you don't hear from them by tomorrow, send another email.
Forum: Software 11-23-2007, 07:08 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

Yes, custom reports and stats will be exportable.
Forum: Software 11-23-2007, 06:08 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
Does this mean that you only get to have one copy installed on one computer at a time? For example, is it possible to buy PT3, install on my home and work computers, get a new work...
Forum: Internet Gambling 11-23-2007, 06:01 PM
Replies: 1
Views: 119
Posted By PokerAce
Re: PA HUD on ipoker, please help

Try using the latest beta version of PA Hud. If you are still having problems, make a post here:

http://pokeracesoftware.com/support

We'll get it working for you.
Forum: Internet Gambling 11-23-2007, 04:56 PM
Replies: 24
Views: 578
Posted By PokerAce
Re: PAHUD wanting to connect to the internet

I started out with a registration system that didn't connect to the internet. After months of dealing with dozens of daily emails saying "I need a new code", I implemented the current system. After...
Forum: Software 11-23-2007, 04:02 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
will support for PT2 die after PT3 comes out ...

[/ QUOTE ]

PT2 will continued to be supported for a while after PT3 is released.
Forum: Software 11-23-2007, 04:01 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

I'm going to end this whole argument by saying we will have a system where you can be registered without PT3 connecting to the internet. HOWEVER, you will get two installs this way. After those two...
Forum: Software 11-20-2007, 07:39 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
Will it be easy to find stats of the type: % of hands in which a player check-called the river and won a showdown?

[/ QUOTE ]

Yes, you will be able to filter for this or you could...
Forum: Software 11-20-2007, 07:39 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
Will the HUD have some kind of contextuality? ie, showing for example the turn stats when the hand is on the turn

[/ QUOTE ]

It's unlikely the HUD will show anything regarding the...
Forum: Software 11-20-2007, 07:38 PM
Replies: 838
Views: 7,388
Posted By PokerAce
Re: PokerTracker: The Next Generation (NEW SOFTWARE DISCUSSION)

[ QUOTE ]
One other thing: Currently you can filter for limits or you can (in the general tab) filter for hands vs. a particular number of opponents. That, however is not reflected in the "general...
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