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Forum: News, Views, and Gossip 10-10-2007, 06:41 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

[ QUOTE ]
PM sent

[/ QUOTE ]
We try to reply to every email that we receive. The exception is a duplicate or spam.
Forum: News, Views, and Gossip 10-09-2007, 05:44 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

Hiatus - I have no way to look into your situation and help resolve it further without more information besides your 2p2 name.
Forum: News, Views, and Gossip 10-09-2007, 05:22 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

Fusting - Your issue has been resolved and we've already reversed the charge back to your account. This should have been taken care of within minutes of the email that you sent us.

If you have...
Forum: News, Views, and Gossip 10-09-2007, 02:28 AM
Replies: 14
Views: 151
Posted By TrevRobCR
Re: Cardrunner problems (upgrading)

RJacobs - All the emails are caught up. If we still have not replied, it's likely that it didn't get through to us or got caught up in another email. I've searched your account, and It appears...
Forum: News, Views, and Gossip 10-05-2007, 09:18 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

If anybody has paid and still not been activated please email us. Also, if you've been charged more than once and have yet to receive a refund, please email us so that we may look into your issues. ...
Forum: News, Views, and Gossip 10-02-2007, 01:42 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

Hyphen - Please email admin@cardrunners.com so that we may fix this for you.


Also, the October 1st Brystmar video is a new video that we never released. It was on the site last week while we...
Forum: News, Views, and Gossip 10-01-2007, 07:42 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

[ QUOTE ]
everything working for me now...just sucks taht the vid posted today was available last week...and u guys just added the date Oct. 1

[/ QUOTE ]

Todays video is a new video. We have...
Forum: News, Views, and Gossip 10-01-2007, 02:33 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

We now have fixed the sign up fee issue. Everyone who's had issues with the sign up fee, please email me at admin@cardrunners.com
Forum: News, Views, and Gossip 09-29-2007, 09:34 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

[ QUOTE ]
Got my upgrade an hours ago, paid through stars 2 days ago.

Thanks.

[/ QUOTE ]

We generally activate within 24 hours, although it can take up to 48 hours as stated in our FAQs. ...
Forum: News, Views, and Gossip 09-29-2007, 09:16 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

We are experiencing difficulties right now with having the sign up fee waived for members returning within 3-4 months. Once this issue is fixed (hopefully by end of weekend), Taylor or a CardRunners...
Forum: News, Views, and Gossip 09-29-2007, 08:42 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

We've fixed the transfer issue. Everyone who has payed via poker site transfer, your account should now be working and you should have received an email. If not, please PM me.
Forum: News, Views, and Gossip 09-29-2007, 08:41 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

[ QUOTE ]
Theres a couple of things that doesn't work so well for me on the new site:

1. I have to log in every time i visit

2. no europe mirrors

3. The recent video list is not on the...
Forum: News, Views, and Gossip 09-29-2007, 03:40 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

[ QUOTE ]
Ive already tried the cookie thing for IE and it doesnt work. I emailed 3 days ago but havent heard anything yet.

[/ QUOTE ]

Please send me a PM with your CardRunners information...
Forum: News, Views, and Gossip 09-29-2007, 03:34 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

[ QUOTE ]
[ QUOTE ]
Our techs are working on activating all poker site transfers. We are experiencing a few delays in this process, although I will contact them again regarding progress.

[/...
Forum: News, Views, and Gossip 09-29-2007, 03:27 PM
Replies: 809
Views: 7,399
Posted By TrevRobCR
Re: New CardRunners website to launch tomorrow

Our techs are working on activating all poker site transfers. We are experiencing a few delays in this process, although I will contact them again regarding progress. We are working very hard on...
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