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Forum: Internet Gambling 11-29-2007, 11:51 PM
Replies: 183
Views: 3,040
Posted By FTPSean
Re: Petition for attention of FTP

Full Tilt has listened to this and the originating thread, and we take these concerns very seriously. We care about our players and strive to provide the best possible environment for playing poker,...
Forum: Internet Gambling 11-09-2007, 09:01 PM
Replies: 3,365
Views: 78,056
Posted By FTPSean
Re: Person to person transfers. [OP is a \"must read\".]

2+2ers,

Before I get into the main reason for my post in this thread, I’d like to make some general comments.

We don't intervene in player disputes about transfers because they always come down...
Forum: Internet Gambling 11-02-2007, 08:54 PM
Replies: 884
Views: 6,157
Posted By FTPSean
Re: Fulltilt froze my account with 47 grand in it

A conclusion to this case has been reached and the player has been informed of our decision. While we can't share the details of the investigation with the community in general, we would be willing...
Forum: Internet Gambling 10-30-2007, 08:45 PM
Replies: 884
Views: 6,157
Posted By FTPSean
Re: Fulltilt froze my account with 47 grand in it

2+2ers,

While I prefer to keep my comments on individual cases to PMs, I'd like to address some of the issues in this thread.

Until an investigation is complete, unfortunately, we cannot...
Forum: Internet Gambling 10-30-2007, 06:25 PM
Replies: 12
Views: 268
Posted By FTPSean
Re: Help with FTP - FTPDoug please help

2+2ers,

A major internet service provider did experience a technical disruption early in the morning on October 22.

While this caused an outage to various internet sites for some of our...
Forum: Internet Gambling 10-26-2007, 08:47 AM
Replies: 66
Views: 235
Posted By FTPSean
Re: Leaving FTP and my account.

2+2ers,

I have notified all the SSNL Mods to edit/lock this thread, hopefully it will be dealt with shortly.

Remember you should never log into an account that is not your own, especially not...
Forum: Internet Gambling 10-23-2007, 08:18 PM
Replies: 884
Views: 6,157
Posted By FTPSean
Re: Fulltilt froze my account with 47 grand in it

sillysal,

I'll touch base with the security team on your case. While I don't know the details of your situation, it's likely they are waiting on information from other sources.

This doesn't...
Forum: Internet Gambling 10-15-2007, 03:34 PM
Replies: 32
Views: 267
Posted By FTPSean
Re: FTP e-mail about temporarily suspending my account

Hey foxw00ds player,

You should have some emails from the Security department in the next hour or so with the steps you'll need to take to have your account reopened.

Just follow those and you...
Forum: Internet Gambling 10-09-2007, 08:23 PM
Replies: 125
Views: 732
Posted By FTPSean
Re: Full Tilt cashout... Bank Transfer option...?

[ QUOTE ]
ftp emailed me an update after i complained and requested the money back into my account:

[ QUOTE ]

Hello Phil,

Thank you for writing to Full Tilt Poker Support. I understand your...
Forum: Internet Gambling 09-18-2007, 07:58 PM
Replies: 10
Views: 67
Posted By FTPSean
Re: FTP Cashout problems

There were/are two seperate issues.

1) There was a technical hiccup with ePassporte where we weren't able to process withdrawals. I'm not sure if the problem was on their end or ours, but it's...
Forum: Internet Gambling 09-18-2007, 07:55 PM
Replies: 107
Views: 543
Posted By FTPSean
Re: cashout

Sorry for the delay guys. Turns out, there were/are two seperate issues.

1) There was a technical hiccup with ePassporte where we weren't able to process withdrawals. I'm not sure if the problem...
Forum: Internet Gambling 09-11-2007, 02:22 PM
Replies: 107
Views: 543
Posted By FTPSean
Re: Anyone having Fulltilt cashout to epsaaporte problems? slow suppor

Hey guys,

We are having technical issues that have affected our withdrawal and email response times.

Our IT team is working as quickly as possible to resolve the issues and hopefully we'll be...
Forum: Internet Gambling 09-11-2007, 02:21 PM
Replies: 19
Views: 115
Posted By FTPSean
Re: Withdrawl from FTP on 9/9/07

Hey guys,

We are having technical issues that have affected our withdrawal and email response times.

Our IT team is working as quickly as possible to resolve the issues and hopefully we'll be...
Forum: Internet Gambling 08-27-2007, 06:15 PM
Replies: 21
Views: 111
Posted By FTPSean
Re: FTP account suspended during play

B8080499,

I sent you a PM regarding this issue - I'd like to assist you in getting a resolution but I require your Full Tilt Poker user name to begin my research.

Sean
Forum: Internet Gambling 08-15-2007, 06:13 PM
Replies: 7
Views: 57
Posted By FTPSean
Re: FT is taking forever on Medals conversion!!!!!!

Mega,

I'm sorry for the delays you have experienced - I touched base with the Promotions Team today and they informed me you should have your points before the end of the day. Please contact me...
Forum: Internet Gambling 07-19-2007, 04:17 PM
Replies: 3
Views: 46
Posted By FTPSean
Re: Deposits VERSUS Customer Support

Allen,

PM me your FTP account id and I will see if there is anything I can do on your behalf. Remember that I am here to help members of the 2+2 community and am available to assist via PM.

Sean
Forum: High Stakes 07-14-2007, 05:14 PM
Replies: 6
Views: 1,465
Posted By FTPSean
Email Phishing scam

2+2,

Please be advised that a phishing scam is being perpetrated against targeted very high stakes players. The affected players received an email supposedly from Full Tilt Poker Security that...
Forum: Internet Gambling 07-14-2007, 05:13 PM
Replies: 3
Views: 40
Posted By FTPSean
Email Phishing scam

2+2,

Please be advised that a phishing scam is being perpetrated against targeted high stakes players. The affected players received an email supposedly from Full Tilt Poker Security that contains...
Forum: Internet Gambling 07-13-2007, 01:02 PM
Replies: 33
Views: 185
Posted By FTPSean
Re: Full Tilt is not letting me withdraw my money

CanSpoilU,

Can you PM me your Full Tilt Poker player id, and I will see what the hold-up is.

Sean
Forum: Internet Gambling 06-28-2007, 05:46 PM
Replies: 19
Views: 83
Posted By FTPSean
Re: full tilt iron man and the medals question

[ QUOTE ]
Just pick the medals, it will only hurt your MGR if you use them. Just let them pile up and then you might find a need for them later on.

[/ QUOTE ]

Wanted to respond to this...
Forum: Internet Gambling 06-28-2007, 04:28 PM
Replies: 307
Views: 1,427
Posted By FTPSean
Re: FTP CHECKS ARE NOT COMING ON TIME--WHY?

2+2ers,

I’m sorry I’m not able to provide much new information, but I will give you as much as I have regarding this issue.

We just found out that for a brief period earlier this month, our...
Forum: Poker Beats, Brags, and Variance 06-19-2007, 10:20 PM
Replies: 184
Views: 639
Posted By FTPSean
Re: DON\'T CLICK ON THE LINK IN THE \"is this 4 real...\" THREAD

2+2,

Do NOT click the link in the OP.

It leads to a very elaborate phishing scam which encompasses the false “CNN video” page as well as the “Update Java” page and installer. Clicking through...
Forum: Internet Gambling 06-19-2007, 06:38 PM
Replies: 9
Views: 56
Posted By FTPSean
Re: Full Tilt fantasy freerolls

Shrugs,

Playing in any promotional or freeroll tournament on Full Tilt Poker does impact your MGR. The deduction to your MGR equals your equity in the tournament which is calculated by dividing...
Forum: News, Views, and Gossip 06-14-2007, 02:17 AM
Replies: 18
Views: 85
Posted By FTPSean
Re: who s playing on erick lindgren s account on ftp?

Just wanted to post a short update on this situation. Once I read this thread, I did some investigation and can report the following:

Erick was indeed at the final table of the WSOP Shootout...
Forum: Internet Gambling 06-05-2007, 07:09 PM
Replies: 665
Views: 2,418
Posted By FTPSean
Re: Mr. Gatorade’s Lies cost me over 70k at Full Tilt

2+2ers,

The decision to seize funds in cases of collusion, fraud and other breaches of the site Terms of Service is never taken lightly. Seizure is reserved for cases when Full Tilt Poker is...
Showing results 1 to 25 of 84

 
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