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-   -   UB and Rakebreak.. (http://archives1.twoplustwo.com/showthread.php?t=429648)

RakeBackDirect 06-19-2007 08:20 PM

Re: UB and Rakebreak..
 
I would say its UB too if UB makes your rakeback payments automatically for Rakebreak...we got our affiliate UB payment a few days ago, and that was not delayed, so their affiliate payment is not the issue. Contact them and see if maybe UB makes all their payments automatically and if so, hopefully they can help fix your account.

Best Regards,

Tim
RakeBackDirect

Gibby33 06-20-2007 12:35 PM

Re: UB and Rakebreak..
 
so it goes on..This is what I got from UB.

Dear Kevin,

Our Rakeback payments are made on or about the 15th of each month.
We do not offer rakeback to players. We do allow our affiliates to offer rakeback to their players.
We pay rakeback according to information provided to us by our affiliates.
Any request or any kind of special request has to be made by the affiliate to our affiliate department.
Please contact your affiliate on that matter.

RakeBackDirect 06-20-2007 04:59 PM

Re: UB and Rakebreak..
 
[ QUOTE ]
so it goes on..This is what I got from UB.

Dear Kevin,

Our Rakeback payments are made on or about the 15th of each month.
We do not offer rakeback to players. We do allow our affiliates to offer rakeback to their players.
We pay rakeback according to information provided to us by our affiliates.
Any request or any kind of special request has to be made by the affiliate to our affiliate department.
Please contact your affiliate on that matter.

[/ QUOTE ]

Thats what I thought UB would say when addressing this issue, but I didn't know if Rakebreak had something specific set up with them. You should contact Rakebreak and they should then be contacting their affiliate manager on your behalf to get this issue straighten out, as they will have the authority and authorization to get you set up correctly for rakeback/payments.

I hope this helps, and I wish you the best!

Tim
RakeBackDirect

Gibby33 06-20-2007 05:15 PM

Re: UB and Rakebreak..
 
Thanks for the advice.. Its much appreciated.. I did email my aff with the email I got from UB.. Now just waiting to hear back to see where it goes from here.

WhatDoesCallMean 06-20-2007 06:37 PM

Re: UB and Rakebreak..
 
[ QUOTE ]
Please use this ticket number in any correspondence with us.
Subject: UB
Dear Kevin,
Thank you for contacting Rakebreak.
It appears that all UB rakeback was paid out, so if you do not see the payment on your UB account, I suggest that you contact them.
Please feel free to contact us if you have any additional questions.


This is the email that I got.. So they say its been paid out, I have yet to get it, and UB has yet to answer one of my emails.

[/ QUOTE ]

if the bolded part above is the response they give to their players, maybe "top notch" isnt exactly the correct phrase to describe them with.

Gibby33 06-21-2007 11:48 AM

Re: UB and Rakebreak..
 
Now either site has answered an email in over 24 hours.. Neato..

Suigin406 06-21-2007 11:49 AM

Re: UB and Rakebreak..
 
^^lol, u'll be lucky to get a reply back from UB within a week...

rakebreak 06-22-2007 02:38 PM

Re: UB and Rakebreak..
 
Gibby33 - FYI - I just looked up your account and it looks like you have gotten a reply and paid (yesterday.. with an extra bonus). Can you confirm that you did indeed recevie a reply and your rakeback?

Thanks!
RB Support

Gibby33 06-23-2007 12:13 AM

Re: UB and Rakebreak..
 
Yes it did.. Thanks for your time.. And my annoying emails [img]/images/graemlins/smile.gif[/img]

Pokeraddict 06-23-2007 12:31 AM

Re: UB and Rakebreak..
 
[ QUOTE ]
Yes it did.. Thanks for your time.. And my annoying emails [img]/images/graemlins/smile.gif[/img]

[/ QUOTE ]

Rakebreak is a great rakeback provider. I'm sure your emails are never annoying to them, especially when there is a problem.


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