Re: anyone else having problems with the ub update today?
 

Everything is working fine for me now.

Re: anyone else having problems with the ub update today?
 

How did you guys get the PA Hud to adjust to the size of the table? My pahud still tries to display the stats on the original table size and wont reduce the size when
I reduce the size of the table.....

Re: anyone else having problems with the ub update today?
 

Josh is working on it. Hopefully it will be included in the next update, but who knows when that will be.

Re: anyone else having problems with the ub update today?
 

I sent the following email to UB this evening:

I played on your site both this afternoon and tonight (October 31).

I play NLHE50 and NLHE100.

I had 5 hands where I was theoretically dealt cards, but could not see my hole cards and was timed out. I never did see them.

I cannot play on your site until this problem is solved.

Please advise what is being done or whether I should withdraw my funds.

Re: anyone else having problems with the ub update today?
 

Did you try minimizing the window and bringing it back, and/or clicking on the window, and it still didn't show the cards?

Re: anyone else having problems with the ub update today?
 

Seeing one's hole cards is amongst the most elementary things one expects when playing on a site.

I do not intend to minimize, click or anything else to enable me to do something the SITE should provide.

If their software is not capable of showing me my hole cards I do not intend to play on that site.

It is 24 hours and I have not received a reply to my email. After 24 more hours I will withdraw my funds.

No one needs a site that cannot provide a player with elementary information.

I do appreciate your reply because I think that it is meant to be helpful.