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-   -   Pokerstars has best support? Not this time... (http://archives1.twoplustwo.com/showthread.php?t=550233)

Orthognathic 11-20-2007 12:21 AM

Re: Pokerstars has best support? Not this time...
 
1. I didn't whine or email PS. I just posted that I found it distracting even though I'm solid winner at those levels. I just found myself laughing and almost guessing where the player was going to hop to next. He did it with some weird timing too lol. It was almost entertaining. I don't have a problem with the ppl waiting in line for a table with a pro. They're gone within a few seconds after their screenshot anyways. It is better than having fish at the table and having to really wait for 9 players to sit first.

2. It is good that you don't find them distracting. I wish I didn't. I need to learn to concentrate better.

3. Maybe I'm a cheap-ass cuz 100/200 limit is the highest I play. I don't ball at 100/200 NL [img]/images/graemlins/smile.gif[/img].

Dan Druff 11-20-2007 03:59 AM

Re: Pokerstars has best support? Not this time...
 
In this particular case, this lady_k idiot was blocking the seat I wanted to move to. In most cases, I don't give a crap about this, though I still find it somewhat annoying.

The only reason I threatened to take my $ off the site was because of the asinine response I got from the first complaint. It was a complete slap in the face to players like me who have paid obscene amounts of rake to their company over the years.

Oh, and HIV, it wouldn't bother me if you were the one doing it. I would get enough pleasure out of seeing you unable to sit to where it would compensate for the fact that I couldn't switch to my seat of choice.

Dan Druff 11-20-2007 04:08 AM

Re: Pokerstars has best support? Not this time...
 
Support finally got their heads out of their asses...

================================================== ========

Hello Todd,

Thank you for your email.

I am the Support Supervisor at the moment and your email was escalated to me as per your request.

I'm sorry that your emails have been misunderstood. I have now issued this player with a warning, and if it continues we will take further action.

I have also sent your email through to our Ideas department for considerations. Please be sure, that we do take your ideas seriously and appreciate the time you spent to send us your email.

If we decide to develop a new feature which does not allow a player to sit down at a table unless they have the minimum buyin, we will proceed to inform you immediately.

Feel free to contact us should you need our assistance, we are here to help.


Regards,

Tim
PokerStars Support Supervisor

ImsaKidd 11-20-2007 04:15 AM

Re: Pokerstars has best support? Not this time...
 
Stars does need to fix this, regardless of how much you all hate Dan Druff.

Whenever a name pro sits at the table, the waitlist fills with 100 busto railbirds who take 30 secs each. This usually kills half the seats at the table and a lot of time the game dries up. Bad business for stars, but whatever.

Torello 11-20-2007 04:30 AM

Re: Pokerstars has best support? Not this time...
 
Pokerstars runs Customer Service as if they actually want to invest the effort to make all of their customers happy.

yeotaJMU 11-20-2007 04:49 AM

Re: Pokerstars has best support? Not this time...
 
the real beat is that OPs name is todd witteles

AHMWM 11-20-2007 04:49 AM

Re: Pokerstars has best support? Not this time...
 
[ QUOTE ]
why cant you just wait until the thirty seconds is up and ninja click the empty seat?

[/ QUOTE ]

LOL'd my ass off at ninja click

Jackal69 11-20-2007 09:01 AM

Re: Pokerstars has best support? Not this time...
 
yea this is really annoying, especially the morons who like to click on a different seat at a more open table each time in artful patters and seemingly gain at least enough enjoyment to continue for several minutes. If you havent got the money in your account you should just be blocked from this like on Full Tilt.

GSykes 11-20-2007 09:20 AM

Re: Pokerstars has best support? Not this time...
 
Maybe you should of posted this in Internet Gambling.

fingersmith 11-20-2007 09:28 AM

Re: Pokerstars has best support? Not this time...
 
roflmao 'artful patterns'!!!!!!!!!!(*#@)#%)%@#(%*U_@#!*%*_J#%I)@J%


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