Withdrawl from FTP on 9/9/07
 

I made a small withdrawl on FTP last night for $900.00 to Epassporte. I would like to cancel this but I can't find out how to do this. I have emailed cashier@fulltiltpoker.com 3 times and not once have they responded. Not even an automated response. HELP???

Re: Withdrawl from FTP on 9/9/07
 

From the 1st email to present time it has been 4 hours. Is this normal for their customer service?

PS is much better in that regard.

Re: Withdrawl from FTP on 9/9/07
 

Just for [censored] and giggles I deposited 100.00 and quickly got a message saying it was accepted. I don't understand why they can't respond to me about the questions that I have asked.

Re: Withdrawl from FTP on 9/9/07
 

patience

Re: Withdrawl from FTP on 9/9/07
 

[ QUOTE ]
patience

[/ QUOTE ]

I think over 4hours for a response to an email is unacceptable.

Re: Withdrawl from FTP on 9/9/07
 

[ QUOTE ]
[ QUOTE ]
patience

[/ QUOTE ]

I think over 4hours for a response to an email is unacceptable.

[/ QUOTE ]
If it's unacceptable to you, I guess you'll have to stop playing there.

Re: Withdrawl from FTP on 9/9/07
 

This wasn't started to be a slam on FTP, it was started to see if it was normal to not get a response in 4 hours on a email question regarding your money in the cashier. If you would like to turn this thread upside down feel free, but for anyone else that can help me out I sure would appreciate it very much.

Re: Withdrawl from FTP on 9/9/07
 

[ QUOTE ]
This wasn't started to be a slam on FTP, it was started to see if it was normal to not get a response in 4 hours on a email question regarding your money in the cashier. If you would like to turn this thread upside down feel free, but for anyone else that can help me out I sure would appreciate it very much.

[/ QUOTE ]
It's normal.

Re: Withdrawl from FTP on 9/9/07
 

That is all that I was looking for, after you said patience I was confused, I thought they had quick CS. I guess I'll just lounge around till I hear something

Re: Withdrawl from FTP on 9/9/07
 

It's now been almost 7 hours and I have not yet rec'd an email back from FTP regarding any of the questions that I have asked. What should I do??