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-   -   Tradal/Party Gaming (http://archives1.twoplustwo.com/showthread.php?t=396105)

TheJokerIsWild 05-05-2007 12:15 PM

Tradal/Party Gaming
 
I had an affiliate account at Tradal for some time now. I always found them to be one of the leading affiliate programs in the industry. Recently, Party Gaming purchased them and have been implementing their affiliate program/cashier for those Tradal affiliates for about the past 2 months. This has caused unbearable delays in stats and cashouts have been impossible during this time.

Last week, they finally implemented the Party Gaming cashier for the Tradal affiliates. My problem is when I log in to it there is a message saying "Your account is under investigation....blah blah blah." When I contact them via their message system, they don't respond.

Does anybody know why my account would be suspended like this? How do I get in touch with them and clear this?

Thanks.

TheJokerIsWild 05-06-2007 12:27 PM

Re: Tradal/Party Gaming
 
Nobody has any info on this?

Entee 05-06-2007 06:10 PM

Re: Tradal/Party Gaming
 
They responded to me when I asked for a reason for being under investigation.

Dear xxx,

Thank you for contacting the PartyPartners Affiliate team.

Please contact your account manager in Tradal for further details.

If you have further questions and/or concerns, we will be glad to assist you.

Sincerely,
Sheuli
PartyPartners Affiliate Team
www.partypartners.com
affiliates@partypartners.com

No info from Tradal yet. We'll see.

Anyone else have more info? Like if all tradal affiliates are in the same situation? or just small ones?

TheJokerIsWild 05-07-2007 12:33 AM

Re: Tradal/Party Gaming
 
Unfortunately, my Tradal manager just left the company so that's not going to be much help for me. Has anybody had any success calling the toll free number for assistance?

Zwiggelte 05-22-2007 12:56 PM

Re: Tradal/Party Gaming
 
Is this problem already solved?

Entee 05-22-2007 03:15 PM

Re: Tradal/Party Gaming
 
Not for me. Account still under investigation.

My affiliate manager hasn't responded, and haven't heard anything new from Party either.

I'm owed so small sum though that I think I'll just forget about the whole thing unless they happen to contact me.

TheJokerIsWild 05-23-2007 01:00 PM

Re: Tradal/Party Gaming
 
My account got magically reopened, but nobody ever responded to any of my emails. One day I called the toll free number that they have listed in the contact us section of the Party affiliates cashier and I was on hold for 8 hrs before I got sick of changing phones because the battery would die, and I hung up.

I'm kind of shocked at the absolutely horrible service Party has given their new affiliates...wait, it's Party, I guess I'm not surprised.


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