I won 2 Packages - Tournaments are at the same time
 

Hi,

I won a EPT Copenhagen Package ($8500) on Saturday on PokerStars and without knowing any dates I played an Aussie Million Satellite on BetfairPoker on Sunday on won it also ($15.000).

The EPT Copenhagen takes place on 17th-20th January and the Aussie Million is 9th-20th January.

Obviously I want to play in the Aussie Millions so I wrote an Email to PokerStars if I can change the Copenhagen Packager to a EPT Deauville Package.

I already played the EPT Barcelona & EPT Baden and was wearing PS Merchandise in both Events.

Well, I recieved the following answer:

[ QUOTE ]
Hello Sebastian,

Thanks for your email.

I am afraid to inform you that the seat that you won to the EPT Copenhagen
event cannot be transferred or refunded. You must play the first seat you
win.

I apologize for not being able to accommodate your request. Please let us
know any time we may be of further assistance.

Regards,

Juan
PokerStars Support Team

[/ QUOTE ]

Is there really nothing I can do? I don't want to flush 8500 (or 15k) down the toilet...

Can Lee Jones help me?

Re: I won 2 Packages - Tournaments are at the same time
 

That sucks, but I'd just keep bugging pokerstars about it. I suspect they will make some kind of concession. You can try Betfair as well, but I'd think pokerstars would be more willing to roll over.

Re: I won 2 Packages - Tournaments are at the same time
 

Yeah, I already wrote them a second Email

Anyone got Lee Jones' email adress?

Re: I won 2 Packages - Tournaments are at the same time
 

[ QUOTE ]
Yeah, I already wrote them a second Email

Anyone got Lee Jones' email adress?

[/ QUOTE ]

pokermanager@pokerstars.com

Re: I won 2 Packages - Tournaments are at the same time
 

Aussie championship event has Day 1's on Jan 14 and 15.
Day 2 on Jan 16
Day 3 on Jan 17
Day 4 and final on Jan 18 and 19


Copenhagen day 1 is Jan 17. finishes on Jan 20.


So just don't last past day 2 in Australia, get to Copenhagen as fast as you can, and then win the whole thing over there.

Re: I won 2 Packages - Tournaments are at the same time
 

[ QUOTE ]
[ QUOTE ]
Yeah, I already wrote them a second Email

Anyone got Lee Jones' email adress?

[/ QUOTE ]

pokermanager@pokerstars.com

[/ QUOTE ]
If you haven't sent the mail yet, send it to ept@pokerstars.com instead please. If you've already mailed Lee, I'd rather we just had one person looking at the case though.

Re: I won 2 Packages - Tournaments are at the same time
 

[ QUOTE ]
Aussie championship event has Day 1's on Jan 14 and 15.
Day 2 on Jan 16
Day 3 on Jan 17
Day 4 and final on Jan 18 and 19


Copenhagen day 1 is Jan 17. finishes on Jan 20.


So just don't last past day 2 in Australia, get to Copenhagen as fast as you can, and then win the whole thing over there.

[/ QUOTE ]

I thought about that too but I am just too lucky (or in this case: unlucky) to bust that early !

Re: I won 2 Packages - Tournaments are at the same time
 

And thanks for your support! I will update this thread as soon as I get an answer from Pokerstars, which I deserve [img]/images/graemlins/laugh.gif[/img]

Re: I won 2 Packages - Tournaments are at the same time
 

[ QUOTE ]
Hi,

I won a EPT Copenhagen Package ($8500) on Saturday on PokerStars and without knowing any dates I played an Aussie Million Satellite on BetfairPoker on Sunday on won it also ($15.000).


[/ QUOTE ]

Why play on Betfair poker..? [img]/images/graemlins/shocked.gif[/img]

Re: I won 2 Packages - Tournaments are at the same time
 

[ QUOTE ]
Why play on Betfair poker..? [img]/images/graemlins/shocked.gif[/img]

[/ QUOTE ]
He won an Aussie millions seat, clearly he was right to do so! Or wait... Is that that results-oriented analysis people keep telling me not to do?