Two Plus Two Newer Archives - Petition for attention of FTP. *With FTP's response.*

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- - Petition for attention of FTP. *With FTP's response.* (http://archives1.twoplustwo.com/showthread.php?t=556236)

Re: Petition for attention of FTP

in too... i had my account locked last year, no explanation and they only unlocked it after a month and countless emails. i had a thread about it on here... i'm still not sure what the crime was, it wasn't even a lot of money, maybe 2k or so.

Re: Petition for attention of FTP

+1

P.S. I haven't played on FTP since I saw how they handled the account hacking scandals. They really need to beef up their customer service.

Re: Petition for attention of FTP

+1

i used to keep a significant portion of my br on ftp for 9-table grinding. now it's just small deposits for mtt's and immediate cash-outs if i have a big score.

i am experiencing paranoia across all sites, but ftp scares me the most, obv because the fear comes from reading stories about ftp.

Re: Petition for attention of FTP

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+1

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Re: Petition for attention of FTP

+1

I have never signed up for an account at FTP mainly due to all the stories you hear/read about. However, all sites should handle issues in this manner at the very minimum. This would be a good first step. Hearing stories about improved support would help the image quite a bit.

Re: Petition for attention of FTP

+1,
FTP, time to step up.

Re: Petition for attention of FTP

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lol at playing on FTP

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Re: Petition for attention of FTP

in

There's a lot more ways I think they can improve, but hopefully this will at least get them thinking.

Re: Petition for attention of FTP

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+1

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Re: Petition for attention of FTP

mmmm vagina

(+1 ldo)

Re: Petition for attention of FTP

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+1

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Re: Petition for attention of FTP

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+1

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Re: Petition for attention of FTP

+1

can we start the rakeback petition next? [img]/images/graemlins/wink.gif[/img]

Re: Petition for attention of FTP

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+1

can we start the rakeback petition next? [img]/images/graemlins/wink.gif[/img]

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A BIG 2DN HERE!!!!!

Re: Petition for attention of FTP

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+1

can we start the rakeback petition next? [img]/images/graemlins/wink.gif[/img]

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A BIG 2ND HERE!!!!!

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Re: Petition for attention of FTP

Get better and faster at communicating with customers FT.

+1

Re: Petition for attention of FTP

I think I tend to defend FTP more than most, but these "demands" are not at all unreasonable and there's no reason IMO why FTP shouldn't abide by them.

+1

Re: Petition for attention of FTP

I want to be different so I'm not going to sign!!!!!!

oh screw it...
+1

As I've mentioned before, I know I've been super-critical of FT sometimes, especially in the sillysal thread, but I really do pull for them. I think FTPDoug is on the right track by posting his updates and seeking suggestions here.
I think there are a lot of things they seem to do right.
But this whole communication thing really is pretty important and it's time to stop talking ABOUT making improvements in these areas and 'apologizing for the inconvenience' when you screw up and instead actually making these improvements to the system.

Re: Petition for attention of FTP

I'd love to see a Full Tilt that was hard to pass up playing at.

+1

Re: Petition for attention of FTP

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Re: Petition for attention of FTP

At the very least the need to email or call players who's accounts are suspended for whatever reason. Locking up thousands of someones money without letting them know is a disgusting business practice.

Re: Petition for attention of FTP