Goldenpalacecasino reload (only today 31.10)
 

Just got the email

[ QUOTE ]
Please note that this offer is available only for the original recipient of this email.

[/ QUOTE ]

[ QUOTE ]
DOUBLE YOUR MONEY!
For one day only, Wednesday, October 31, 2007, get an INCREDIBLE 100% MORE on your first deposit of the day, from $25 to $500. That DOUBLES your chances to Hit It Big! Certain Bonus Rules apply.

[/ QUOTE ]

bonus terms

No BJ surrender or switch so I guess best game is standard BJ with 0.46% house edge per wagered unit.

WR is 20x(D+B) so with max depo ($500) it's $20000

bonus EV is $415 (using beatingbonuses' return calc which has different house edge but should be close enough)

Looks like you have to clear this in 2 weeks

From the bonus terms page

[ QUOTE ]
In any case, a first cash-in must occur within a period of 14 days from the date said bonus is credited to your account, or such bonus credits will be deducted from your play balance at the casino's sole discretion.

[/ QUOTE ]

Let me know if something is incorrect

Re: Goldenpalacecasino reload (only today 31.10)
 

Invite only, didn't get it. When did you register there and did u lose your deposit?

Re: Goldenpalacecasino reload (only today 31.10)
 

I got the same reload but I lost my first deposit. That might be the case.

btw: if your account is in euros, will this be 100% up to 500 euros then?

Re: Goldenpalacecasino reload (only today 31.10)
 

I registered ~18 months ago and cashed out around 350 (started with 100 deposit + 300 bonus obviously)

Don't know about euros, don't think it will be 500 euros though.

Re: Goldenpalacecasino reload (only today 31.10)
 

I got it, I wasn't allowed to do deposit bonus because I had already done one at a site in the same gaming network or something.

Re: Goldenpalacecasino reload (only today 31.10)
 

they actually encourage us to cashout as soon as we clear the bonus? nice [img]/images/graemlins/smile.gif[/img]
I got it too, won around $200 from the signup EV 1 year ago or something like that

Re: Goldenpalacecasino reload (only today 31.10)
 

Just to make sure: this is 100% cashable, right?

Re: Goldenpalacecasino reload (only today 31.10)
 

I tried logging in but the cashier is down....

Any bonus I'ved got before in GBP has always been the same as dollars (ie £100 = $100) and they have always been cashable.

Re: Goldenpalacecasino reload (only today 31.10)
 

Well, I deposited a few hours ago, and no bonus was credited, although the e-mail said the bonus would be credited automatically.

Guess I'll shoot them an e-mail...

Re: Goldenpalacecasino reload (only today 31.10)
 

[ QUOTE ]
I tried logging in but the cashier is down....


[/ QUOTE ]

I got the same thing

Re: Goldenpalacecasino reload (only today 31.10)
 

Works now, though it loads quite long sometimes. I guess 2+2 woke up...

just finished with 200 up so $700 for 4-5 hrs work

Re: Goldenpalacecasino reload (only today 31.10)
 

Anybody else have problems getting into the GPC software? Any time ive tried in the past it just freezes on the home page until i exit.Im from Canada btw if thats anyway relevant.

Re: Goldenpalacecasino reload (only today 31.10)
 

on casinobonuspages it says no canadian players.

Re: Goldenpalacecasino reload (only today 31.10)
 

[ QUOTE ]
on casinobonuspages it says no canadian players.

[/ QUOTE ]

Thats what i figured ty.

Re: Goldenpalacecasino reload (only today 31.10)
 

Has anyone had more than one cashout from here? Do they make you send in documents the second time you cashout? I did the signup bonus long ago and sent documents but wonder if I will have to send them again.

Re: Goldenpalacecasino reload (only today 31.10)
 

I'm not able to download the setup or login to the instant play casino. Anyone else having any success?

Re: Goldenpalacecasino reload (only today 31.10)
 

[ QUOTE ]
Has anyone had more than one cashout from here? Do they make you send in documents the second time you cashout? I did the signup bonus long ago and sent documents but wonder if I will have to send them again.

[/ QUOTE ]

"All of our players need to provide certain information with their first cash-in request. If you have already sent us the documents below, you do not need to send them again."

Re: Goldenpalacecasino reload (only today 31.10)
 

Thanks.

Re: Goldenpalacecasino reload (only today 31.10)
 

no canadians? but americans are ok? ... ohh thats rich [censored]

Re: Goldenpalacecasino reload (only today 31.10)
 

I got the email with the offer and deposited. No bonus, so I contacted support. Here's their rather amusing answer:

Dear Toy,

Thank you for contacting our 24/7 Customer Service Department,

Unfortunately you are not entitled to this bonus, the reasons that you received the email is because you are in our mailing list

Unfortunately this was just for a random few that were selected; I do apologize for this and hope that this does not discourage you from our casino and we really apologize for any misunderstandings.

If you have any further questions please feel free to contact us again.

Please remember you can always contact us at our toll-free number 1-888-217-5648.

I hope you have a great day!





Best wishes,



Maria

Customer Care

Re: Goldenpalacecasino reload (only today 31.10)
 

[ QUOTE ]
I got the email with the offer and deposited. No bonus, so I contacted support. Here's their rather amusing answer:

Dear Toy,

Thank you for contacting our 24/7 Customer Service Department,

Unfortunately you are not entitled to this bonus, the reasons that you received the email is because you are in our mailing list

Unfortunately this was just for a random few that were selected; I do apologize for this and hope that this does not discourage you from our casino and we really apologize for any misunderstandings.

If you have any further questions please feel free to contact us again.

Please remember you can always contact us at our toll-free number 1-888-217-5648.

I hope you have a great day!





Best wishes,



Maria

Customer Care

[/ QUOTE ]

I also deposited, and no bonus was credited.

This is what they answered to my e-mail about the situation:

-----------------
Thank you for contacting us,

In reply to your e-mail,

I have looked into your request and do not see your name on the listed of players to receive this promotion.

If you have any questions and or any further need of assistance, please feel free to contact us TOLL FREE at 1-888-217-5648.

Thank you
-----------------


To which I replied:


-----------------
Thanks for your reply.

I did receive the e-mail about the promotion. I just made a screenshot of the e-mail I received, and uploaded it to ImageShack. You can see it at
http://img221.imageshack.us/xxxxxxxxx.jpg

Looking forward to your reply.
-----------------


They answered:


------------------
Unfortunately we cannot credit your account with this promotion. Bear in mind the casino reserves the right to choose which customers are eligible for this promotion.

There are certain aspects we take into consideration when determining which customers will receive this promotion. Unfortunately, the Security Department has deemed it necessary to restrict bonuses in your account.

If you are not pleased with this answer or would like to further discuss this matter, please contact us between 9am and 5pm when our available managers will provide you with their assistance.
------------------


I have a revolutionary idea for them: Don't send an e-mail about a promotion to people who are not eligible for it!!!

Re: Goldenpalacecasino reload (only today 31.10)
 

[ QUOTE ]
Unfortunately, the Security Department has deemed it necessary to restrict bonuses in your account.

[/ QUOTE ]

Nice one!

Re: Goldenpalacecasino reload (only today 31.10)
 

IMHO they're full of it.

Btw. if there any rogue casino operators present I suggest that you copy Golden Palace's tactics - simply send a generous promotion to all your players and after receiving hundreds of thousands of money just simply cancel the promotion. Easy way to boost your cash flow instantly.

Re: Goldenpalacecasino reload (only today 31.10)
 

Hit a few straightflushes after bj grind at 3cp and cashed out $1400 about 36 hrs ago. Let's just hope there won't be any problems...

Re: Goldenpalacecasino reload (only today 31.10)
 

if they offer you a bonus, and then dont want to give the bonus out...i would cashout and never see back

Re: Goldenpalacecasino reload (only today 31.10)
 

I shot these guys off an e mail last week wondering why i couldn't download their software 5 days later i get this reply


Dear Ho,

Thank you for contacting customer service.

Unfortunately I can not reopen your account. Canadian Government does not allow residents to play in online gambling.

Sorry again and have a great day,




Ceila
Customer Care

Online Casino

WTF??

Online casino is Goldenpalace casino under a different name they replied to me from Online casino even though i originally mailed Goldenpalace.