Ultimate Bet Cashout
 

I want to cash out all the money in my UB account ~$5000 as quickly as humanly possible. I'm looking for reccomendations on the quickest way. Is it better to have them wire me the money (is this even possible)?

I know UB has been really shady lately.....How likely is it i will have problems? Also, would it be better if i left a couple hundred bucks in my account?

Or should i have them send me a check.....

Anybody have an educated guess at how long it will take me to get my money.....I've never made a large cashout with them before....Will that be a problem?

Also, would it be better to leave a little money in the account....Maybe they won't give me as much trouble if they think i'm going to continue to be a customer?

I know that's lot's of questions....Thanks in advance for any help!

Re: Ultimate Bet Cashout
 

i cashed out of UB through Moneybookers. (had to make a small deposit first)

It was only $800 but it was in my MB account the next day

Re: Ultimate Bet Cashout
 

i cash out by check every other week (if i'm lucky). invariably, ub takes 2 days to process and 4 (business) days to mail it. and then bank of america takes 10 days to clear the funds.

Re: Ultimate Bet Cashout
 

[ QUOTE ]
i cash out by check every other week (if i'm lucky). invariably, ub takes 2 days to process and 4 (business) days to mail it. and then bank of america takes 10 days to clear the funds.

[/ QUOTE ]

Awesome, thanks! Do you have any idea why it takes BOA so long to clear the funds?

Re: Ultimate Bet Cashout
 

I usually cash out by check, and use the courier service (UB uses Fedex) so that I can track it.

It gets to me in like 2 days.

I usually cash out like 2k-3k.

Re: Ultimate Bet Cashout
 

[ QUOTE ]
[ QUOTE ]
i cash out by check every other week (if i'm lucky). invariably, ub takes 2 days to process and 4 (business) days to mail it. and then bank of america takes 10 days to clear the funds.

[/ QUOTE ]

Awesome, thanks! Do you have any idea why it takes BOA so long to clear the funds?

[/ QUOTE ]

[ QUOTE ]
Bank of America customers may have to wait three to eight weeks, but that's not a given, says spokeswoman Gillian Breidenbach.

"We don't have a policy to automatically put a hold on foreign checks. It would depend on the size of the check and the customer's relationship with the bank. We put it through a scoring process and a hold is either recommended or not. If it's not recommended, we give the customer their money right away.

"If a hold is recommended, the collections department sends the check by mail to the issuing bank in the foreign country. If it's a "slow pay" country, we can tell the customer how long it will take, and it may take three to eight weeks. We're dependent on the responsiveness of the issuing bank."

[/ QUOTE ]

My last UB check has been on hold for over 3 weeks now. Previous (identical) checks went thru very quickly.

Re: Ultimate Bet Cashout
 

how do you get a tracking number for fedex through UB?

Re: Ultimate Bet Cashout
 

Anyone used the bank wire xfer? I think I might just do that

Re: Ultimate Bet Cashout
 

I've used the wire transefr a couple of times. It costs 50 bucks plus another 10 from Bank of America. It took about a week both times and there were no holds or anything.

Re: Ultimate Bet Cashout
 

How recent was this, Nap?

Re: Ultimate Bet Cashout
 

Wow guys,

I think I know why it is taking so long....I am a U.S. player, I did a cash out for $2300 at the beginning of Sept., got my check in about 6-7 days, but it was a Canadian Check in U.S. dollars!!!! I took it to my bank (Bank of America) and they had to run it through international collections which they said would take 4-8 weeks. 7 weeks later (Oct. 26th to be precise), I went to my bank to find out what was taking so long, After several phone calls the branch manager told me the check was returned by the Canadian bank (Canadian Imperial Bank of Commerce) because 1 of the 2 signatures on the check was not on file as being able to sign checks. The check was from a company called "Cardlink Services"....lets just say I am steaming to say the least......And after checking Ultimate Bets website, I can't even find a phone number to call, just an e-mail link that says they will get back to you as soon as possible. I hope this works out, I will keep you posted.

p.s. Does anyone know a phone number for Ultimate Bet customer support? If this isn't taken care of I think I am going to e-mail Phil Hellmuth on his fansite, maybe he can help!

Re: Ultimate Bet Cashout
 

[ QUOTE ]
Wow guys,

I think I know why it is taking so long....I am a U.S. player, I did a cash out for $2300 at the beginning of Sept., got my check in about 6-7 days, but it was a Canadian Check in U.S. dollars!!!! I took it to my bank (Bank of America) and they had to run it through international collections which they said would take 4-8 weeks. 7 weeks later (Oct. 26th to be precise), I went to my bank to find out what was taking so long, After several phone calls the branch manager told me the check was returned by the Canadian bank (Canadian Imperial Bank of Commerce) because 1 of the 2 signatures on the check was not on file as being able to sign checks. The check was from a company called "Cardlink Services"....lets just say I am steaming to say the least......And after checking Ultimate Bets website, I can't even find a phone number to call, just an e-mail link that says they will get back to you as soon as possible. I hope this works out, I will keep you posted.

p.s. Does anyone know a phone number for Ultimate Bet customer support? If this isn't taken care of I think I am going to e-mail Phil Hellmuth on his fansite, maybe he can help!

[/ QUOTE ]

use Epassporte much easier. Why a check?

Re: Ultimate Bet Cashout
 

I am using epassporte now, but they only let you withdraw 300 a day. I have only been playing on UB for 2 months and this was my first withdraw there.

Re: Ultimate Bet Cashout
 

[ QUOTE ]
Wow guys,

I think I know why it is taking so long....I am a U.S. player, I did a cash out for $2300 at the beginning of Sept., got my check in about 6-7 days, but it was a Canadian Check in U.S. dollars!!!! I took it to my bank (Bank of America) and they had to run it through international collections which they said would take 4-8 weeks. 7 weeks later (Oct. 26th to be precise), I went to my bank to find out what was taking so long, After several phone calls the branch manager told me the check was returned by the Canadian bank (Canadian Imperial Bank of Commerce) because 1 of the 2 signatures on the check was not on file as being able to sign checks. The check was from a company called "Cardlink Services"....lets just say I am steaming to say the least......And after checking Ultimate Bets website, I can't even find a phone number to call, just an e-mail link that says they will get back to you as soon as possible. I hope this works out, I will keep you posted.

[/ QUOTE ]

It appears I'm going thru the same ordeal. My BOA hasn't found out it's a bad sig yet, however. It seems they just think the Canadian Bank is being slow. Meh.


[ QUOTE ]
p.s. Does anyone know a phone number for Ultimate Bet customer support? If this isn't taken care of I think I am going to e-mail Phil Hellmuth on his fansite, maybe he can help!

[/ QUOTE ]

If you go to Cashier>Withdraw>click for Live Help you'll see a phone number for deposit issues. Worth a shot.

Re: Ultimate Bet Cashout
 

[ QUOTE ]
I want to cash out all the money in my UB account ~$5000 as quickly as humanly possible. I'm looking for reccomendations on the quickest way. Is it better to have them wire me the money (is this even possible)?

I know UB has been really shady lately.....How likely is it i will have problems? Also, would it be better if i left a couple hundred bucks in my account?

Or should i have them send me a check.....

Anybody have an educated guess at how long it will take me to get my money.....I've never made a large cashout with them before....Will that be a problem?

Also, would it be better to leave a little money in the account....Maybe they won't give me as much trouble if they think i'm going to continue to be a customer?

I know that's lot's of questions....Thanks in advance for any help!

[/ QUOTE ]

don't worry your money safe. I am leaving my 6 grand there no problem.

UB is not going to close down or deny withdrawls, its not in the best interest of the company so don't panic [img]/images/graemlins/cool.gif[/img]

Re: Ultimate Bet Cashout
 

[ QUOTE ]
Wow guys,

I think I know why it is taking so long....I am a U.S. player, I did a cash out for $2300 at the beginning of Sept., got my check in about 6-7 days, but it was a Canadian Check in U.S. dollars!!!! I took it to my bank (Bank of America) and they had to run it through international collections which they said would take 4-8 weeks. 7 weeks later (Oct. 26th to be precise), I went to my bank to find out what was taking so long, After several phone calls the branch manager told me the check was returned by the Canadian bank (Canadian Imperial Bank of Commerce) because 1 of the 2 signatures on the check was not on file as being able to sign checks. The check was from a company called "Cardlink Services"....lets just say I am steaming to say the least......And after checking Ultimate Bets website, I can't even find a phone number to call, just an e-mail link that says they will get back to you as soon as possible. I hope this works out, I will keep you posted.

p.s. Does anyone know a phone number for Ultimate Bet customer support? If this isn't taken care of I think I am going to e-mail Phil Hellmuth on his fansite, maybe he can help!

[/ QUOTE ]

you can call them at:

1866 605 0311 toll free customer service,

btw the # is there on the withdraw page.

Re: Ultimate Bet Cashout
 

Rajuncage i had the exact same problem with the exact same explantion from the bank. I have been emailing with ub for weeks they have yet to resolve anything. I finally called the number and they say they will put a stop payment on it but they said the same thing in email weeks ago and nothing happened.

Re: Ultimate Bet Cashout
 

Thanks for the phone number, I will try this.....I hope they can put a stop payment order on the check and put the money back in my account. I will take it out with epassporte now that I have set up and account with them. Thanks guys for all your help, I was really feeling like I was getting screwed. I could not find a phone number at all on their site and they haven't responded to my e-mail (1 day later). Again thanks.

Re: Ultimate Bet Cashout
 

Actually I wired 6500 a day after I posted that and it took 2 days to hit my Bank account. That was the quickest it had ever been.

Re: Ultimate Bet Cashout
 

Just got off the phone with UB. Their payment department says both the signatures are valid.....obviously not according to the bank it was drawn on....They are going to put a stop payment on the check but it is going to take 5 business days and then they say the money will be back in my poker account....I will keep you posted on the results. 2 months to get paid....not good.

Re: Ultimate Bet Cashout
 

[ QUOTE ]
Just got off the phone with UB. Their payment department says both the signatures are valid.....obviously not according to the bank it was drawn on....They are going to put a stop payment on the check but it is going to take 5 business days and then they say the money will be back in my poker account....I will keep you posted on the results. 2 months to get paid....not good.

[/ QUOTE ]

hey np potna, hope everything is fixed soon, just have patience your money is safe it is not going to disapper or be stolen by UB [img]/images/graemlins/cool.gif[/img]

Re: Ultimate Bet Cashout
 

I just requested my small bankroll to be taken out by cashier check. They gave me a tracking number I think, or at least a courier check number which I am assuming to be a tracking number. It's already been processed but I still can't track it on fedex. Did I miss out on how to get my tracking number?

Re: Ultimate Bet Cashout
 

Update:
They had the money in my poker account the next day, I withdrew the money using a bank wire and it was in my bank account the day after that....should have done a bank wire in the first place.....no more checks.....they did admit over the phone that they were having problems with their payment processor in Canada and are now sending U.S. customers Wells Fargo checks drawn on U.S. banks, so they did take care of it and all is well.....

Re: Ultimate Bet Cashout
 

Any new news on UB? I made a deposit (foolishly) on October 10th and have been trying for nearly 2 weeks to get a cashout. Here is the email log:

Any status updates on this? I tried withdrawing again and didnt even get an email, just the amount credited back to my account. I contacted the payment processor and received this message:

"Customer » | 13 November 2007 2:21PM
I am having a problem withdrawing money from a vendor because they said that my deposit from Oct 10 has not cleared yet. Can you please tell me when this will clear?
Thank you.
« IntaBill Inc Support | 14 November 2007 5:10AM
Dear Brad,

The transactions from October have gone through with no delays. We can see a deposit to Gator-pay of $300 on 10th of October which you then subsequently withdrew onward to Ultimate bet 2 minutes later.

If you have any further queries please contact us on
1 8667601861.

Regards,

Customer Support."

What is going on here? It has been nearly 45 days.

Brad

[email protected] wrote:




Thank you for contacting us.

Unfortunately your deposit still appears in our system as pre authorized. As soon as we receive a confirmation email (already requested) from PPtel we will be able to process your cash out request.

Please let us know if you require further assistance or additional information.

Best regards,

Erin
UltimateBet ~ Security Department
'The Ultimate Poker Experience'

UltimateBet does not take responsibility for any agreements made between players at the tables. Keep your login information and funds secure.

--Original Message--
From: [email protected]
Date: 11/12/07
To: [email protected]
Subject: Re: Account: pitthockey [#7242328]

Hello,

Could you please let me know what the problem with the cashout is? What requirement needs to occur for this to happen? How long does this deposit take to clear, I made it a month ago.

Brad
[email protected] wrote:

We have received your withdrawal request, however, while reviewing your account we have verified that there is one deposit you made through PPTel which is still in pre-auth status, therefore, we have cancelled this withdrawal request until that deposit is cleared.

Please do not hesitate to contact us in case you need further assistance.

Regards,

Kay
Security & Fraud Department



Anybody have a clue why this is taking so long? I spent a half hour on the phone with customer support and all they ended up telling me is that the deposit hasn't cleared yet. I'm no rocket scientist, but I'm pretty sure checks don't take a month and a half to clear. I used add-funds to deposit, and am trying to use epassporte to withdraw.

Re: Ultimate Bet Cashout
 

""Thank you for contacting us.

In regards to your query, we have already contacted AddFunds and
IntaBill in regards to your account status and unfortunately the
pre-authorized transaction did not go through, therefore in order to clear your
account we kindly ask you to contact them prior requesting further access
to your UltimateBet's account features.

Do not hesitate to contact us to our security department at:
1-877-887-6537 if you have further questions or doubts in regards to this matter.

Please let us know if you require further assistance or additional
information.

Best regards,

Erin
UltimateBet ~ Security Department
'The Ultimate Poker Experience'
""


ummm...a quick look at add-funds.com bring up ABSOLUTE POKER deposit methods....WTF is going on here?

Re: Ultimate Bet Cashout
 

My cashout request was rejected (twice), then I went through the live person help thing and the guy was really helpful. He got my cashout approved and I got my check (by regular mail) in less than a week.