WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

or maybe you will (believe it), given how if the WSOP has a chance to mess something up, it seems that they will do so.

I've been e-mailing back and forth with Harrahs' customer support about the 2007/2008 WSOP website trying to get them to update the WSOP website with details about the 2007/2008 WSOPCE for over a month now.

One such thing is the fact that the drop down tab for the WSOPCE still states it's for the 2006/2007 WSOPCE instead of the 2007/2008 WSOPCE (if you click on it, it will take you however to the 2007/2008 Schedule).

Well, I asked when they (Harrahs) were going to fix that, and was told (by Harrahs customer support) that Bluff Media is responsible for keeping the WSOP website up to date, and that they (Harrahs) have no control over that website.

I then asked what the blinds structures were going to be for the upcoming Ceasars Indiana WSOPC events, as I plan on attending a few of those.

Well, guess what? I get an e-mail today from someone at Bluff Media asking me if I could please send him the blinds structures for the Ceasars Indiana WSOPC Events, because to date, he's gotten nothing, and he needs them in order to update the WSOP website.

FWIW, I responded back to the guy, and provided him with the e-mail addy of the guy I got the blinds structures from for the Tunica WSOPC Event (at least the 500 buck event).

It's so sad that they (Bluff Media) have to come to a customer to ask for the information they should be getting from the WSOP people.

Unreal (shakes head)!

FWIW, they still have not posted either, the blinds structures for the Tunica event, and it's almost over.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

You seem to love calling Harrah's to inquire about the minutia of their tournaments. Maybe they're hiring.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

[ QUOTE ]
You seem to love calling Harrah's to inquire about the minutia of their tournaments. Maybe they're hiring.

[/ QUOTE ]

Actually, I wasn't calling them, originally I had sent them an e-mail asking when the WSOPCE would be posted, and then after that for the blinds strutures for the WSOPCE in Tunica, and now for Ceasars Indiana.

The point here is, why if they give their website as their main source of information, do they not keep it up to date, and why is Bluff Media contacting me for the Blinds structures, the very person who asked for information in the first place from Harrahs?

Also, I guess you don't care if you pay money to travel and then enter a tourney you know nothing about.

I on the other hand, want to be able to make an informed choice, before I spend money on airfare, hotel, car rental, and so on. I can't do that if I don't have the information needed to make that choice (IE: The blinds structures).

Post deleted by Mat Sklansky
 

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

[ QUOTE ]

Well, guess what? I get an e-mail today from someone at Bluff Media asking me if I could please send him the blinds structures for the Ceasars Indiana WSOPC Events, because to date, he's gotten nothing, and he needs them in order to update the WSOP website.

FWIW, I responded back to the guy, and provided him with the e-mail addy of the guy I got the blinds structures from for the Tunica WSOPC Event (at least the 500 buck event).


[/ QUOTE ]

Missed opportunity here. You could have changed the blind structures for all of us.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

[ QUOTE ]
" I get an e-mail today from someone at Bluff Media asking me..."

This has happened to me before as well dealing with various online poker things...the guy at Bluff did not think he was replying to a customer, he thought you were with Harrah's. Probably because nobody in the history of the WSOP has gone to such great lengths to find out the blind structure of a low buy-in prelim tournament 9 months in the future [img]/images/graemlins/wink.gif[/img]

[/ QUOTE ]

Eh? It's not 9 months into the future, Ceasars Indiana is next month, in October (the WSOPCE will be at Ceasars Indiana twice this year for the WSOPCE. Once in October, and once in March).

FWIW, I don't really blame the guy from Bluff Media, but who at Harrahs gave him my e-mail addy to get the blinds structure, is what I'm wondering.

I do blame Bluff Media however, for taking months to update the WSOP website for the WSOPCE drop down box being out of date.

I've had friends tell me they thought there was no 2007/2008 WSOPCE season this year simply because of that.

BTW, Low buyin? One person's low buy in, is another's major expenditure. I don't normally drop 500, or 1k bucks or more on tourneys, I'm not that rich.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

[ QUOTE ]
[ QUOTE ]

Well, guess what? I get an e-mail today from someone at Bluff Media asking me if I could please send him the blinds structures for the Ceasars Indiana WSOPC Events, because to date, he's gotten nothing, and he needs them in order to update the WSOP website.

FWIW, I responded back to the guy, and provided him with the e-mail addy of the guy I got the blinds structures from for the Tunica WSOPC Event (at least the 500 buck event).


[/ QUOTE ]

Missed opportunity here. You could have changed the blind structures for all of us.

[/ QUOTE ]

[img]/images/graemlins/cool.gif[/img] Meh! I didn't think of that! [img]/images/graemlins/laugh.gif[/img]

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

I think you're taking this way too seriously.
First though I'll give my thoughts on the Bluff e-mail and what might have happened.

Harrah's gets e-mail from you with a Q that they think Bluff knows the answer to. They do a reply-all or forward everyone's e-mail of your Q and their response over to Bluff thinking they'll know to respond to you.
Bluff sees your address in there somewhere and thinks you were the person that Harrah's had forwarded it to and that perhaps you were a Harrah's person to contact about trying to find this.

Something like that anyway. Your address got forwarded to Bluff by Harrah's and they mistakenly thought you were affiliated with Harrah's somehow. This stuff happens.

Anyway, Harrah's is lazy and doesn't run their website very well. Similar to many businesses that annoy me actually but I'm not about to pester them until they get their act together. That's me doing their job for them and I'm not interested in doing that.
It's up to them to actually become professionals and fix their stupid mistakes and I do not count on Harrah's to figure out how to do this.

Regarding the blinds-structures: It's likely they either hadn't decided or simply don't know OR they are just using similar structures to what they've used before.
Do these things really change THAT much from one $500 prelim-event to another? I thought that most of the events at the same buy-in across the WSOP-C would be pretty much the same.
$500 event at Tunica should have same structure as the $500 event at Caesar's I'm guessing. If it's different I can't imagine it would be by very much but that is admittedly just a guess.


I do agree that it would be wise on their part to publish the structure ahead of time and don't really blame you for wanting to know. They should realize that it is something their players are interested in.
But I really think you are wasting your energy by trying to push and push until they do it the way you or I think they should.
I really don't think they are listening or care. If anything, you are just an annoyance to them.
They might even make up something and give it to you ahead of time just to get you off their backs...and then when you arrive there find out that the structure is not the same as what they said.
Even if they aren't going to intentionally deceive you like this I have to think that any blind-structure information you might be able to get ahead of time may not actually be what they end up using just because they seem to have enough miscommunication through their ranks.

Also stands to reason that they reserve the right to adjust the structure at the very last minute depending on how many entrants they get or how many dealers they have or how many tables they are able to use for the tourney combined with number of alternates...stuff like that.

When I played the WSOP main-event in 2005 we didn't know what the structure was going to be even the day before the event started partly because they were concerned with there being too many entrants.
We ended up with 100 minute levels instead of the regular 120 minute levels.
They were considering using 11-player tables to start but decided they didn't need to I guess.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

Cincy, nothing surprises me when it comes to voids in WSOP marketing/communication...maybe I should take invitation from my LV friend to meet WSOP's Gary Thompson & let him know how we feel

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

Well, whatever it is that Cincy said, it seems to have worked.
The WSOP website is now updated to where the dropdown tab now says 2007/2008 WSOPCE.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

Ha! Not only that, they now (halfway through the event) have the structures sheet for at least the WSOPCE for Tunica, the event that is going on right now.

http://www.worldseriesofpoker.com/to...sp?groupID=359

Now, if they can only get the the structure sheets for the WSOPCE for the Ceasars Indiana event in October, I'd be one very happy camper. [img]/images/graemlins/laugh.gif[/img]

Microbob, well, I do tend to take things seriously, especially when it involves spending my hard earned money. I admit, sometimes it might be better to just let it go, than fight the good fight, but like I said, when it involves something where my money is involved, I just like to have enough information so I can make an informed decision.

BTW, if they publish sheets saying one thing, then change them once you get there, that's a big no no, and they can get in trouble with the gaming commission for that state.

As for me, I was very patient before I got upset about this, I waited several weeks to try to give them a chance here, and it was the last straw when I got that e-mail from Bluff Media.

I don't blame them (Bluff Media) for the screw up about contacting me for the blinds structures, that one lies squarely on the shoulders of Harrahs.

I do however, blame them for taking several weeks to change the drop down box that points to the WSOPCE pages from 2006/2007 to 2007/2008.

I have had a website myself, and have been messing around with computers and BBS systems since the early 1980s.

Even though I tended to write the HTML Code myself (back in the days before there were programs to do it for you), I can tell you it takes less than 5 minutes to make that change.

That one was squarely on Bluff Media's shoulders, even if Harrahs failed to tell them it wasn't changed, Bluff Media should of figured that one out themselves at least a month ago, when they put up on the WSOP website, the press release announcing the 2007/2008 WSOPCE season.

JMHO, FWIW ....

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

Cincy- I work for one of the organizations in this thread and can tell you that while your statements are valid, 95% of everyone's efforts has been on the WSOPE. There's an order of importance to everything. Unfortunately, the timing of these events is making it difficult to nail down every item. I wish you had been able to get the information you requested in a timely manner. We all realize the importance in getting information out quickly. The growing WSOP circuit and WSOP website are like a giant puzzle. As we continue to move forward, pieces continue to be put in place. Hopefully, in the near future, all details big and small will be dilligently handled. If they're not, I'm sure you'll let us know. Good Luck in your events!

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

"BTW, if they publish sheets saying one thing, then change them once you get there, that's a big no no, and they can get in trouble with the gaming commission for that state."


I really don't know about how bad a no-no that is.
Seems like just including language that they reserve the right to change the structure at their discretion would mostly cover them.
Harrah's seems to have a history of making some weird changes to their tourneys I thought. But I admit I really don't know much about it. Maybe it isn't as common as I thought and maybe it's a bigger no-no than I thought.
I think it's incredibly inappropriate of course. But just don't know if it's really something that the gaming-commission would be bothered by.


Congrats on getting them to wake the hell up and change a couple things on their site.
Stuff like that bothers the crap out of me too. But I really think this is practically a matter of you doing their job for them by proofing their own site and pointing out where they need to make some pretty obvious corrections.
But it's info you want to know. And if updating the drop-down to read the right year helps bring people to the tourneys then that is something that probably makes playing them more attractive to you as well.
They'll be profiting way more from you pointing out their errors than you will though.


In the very least however, it appears your input really was heard and they actually did make these changes based on your observations.
The idea that they are actually listening to a customer, albeit a persistent one, is something I'm happy to hear.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

If you actually get to meet Gary Thompson, you will be speaking with the best person in the organization. I respect Gary a lot, and hold him high esteem.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

[ QUOTE ]
Cincy- I work for one of the organizations in this thread and can tell you that while your statements are valid, 95% of everyone's efforts has been on the WSOPE. There's an order of importance to everything. Unfortunately, the timing of these events is making it difficult to nail down every item. I wish you had been able to get the information you requested in a timely manner. We all realize the importance in getting information out quickly. The growing WSOP circuit and WSOP website are like a giant puzzle. As we continue to move forward, pieces continue to be put in place. Hopefully, in the near future, all details big and small will be dilligently handled. If they're not, I'm sure you'll let us know. Good Luck in your events!

[/ QUOTE ]

Diddly,

The thing is, this whole exchange with Harrahs started a few days after the 1st press release about the WSOPCE (released August 1st (link below)), and the exchange went on for WEEKS with Harrahs support people.

http://www.worldseriesofpoker.com/ne...e.asp?aid=1716


I was indeed very patient, but I also happen to know, that even when I was at the WSOP the End of June, first part of July, at the very least people there knew about the Tunica Event and that it was going to go off.

Yet, I was begging for information up until a few days prior to that events start, TWO months after I first found out about it when I was at the WSOP in Vegas.

At the very least, the Blinds structures for the Tunica event, should of been posted right away, and for sure, as soon as the PR was sent out on August first, or at the very most a day or two after, that drop down menu should of been changed on the main web site.

Like I said, I don't blame so much Bluff Media in regards to the blinds structures not being posted, as it's obvious from the e-mail I got from the person at Bluff Media, that they too are not getting their information in a timely mannor either.

If Harrahs isn't providing Bluff Media with the needed information, then how can Bluff Media (Harrahs vendor) update the WSOP site with the information so that players can make the decisions needed to choose attending?

If you live in the area, it's more easy, to decide at the last minute, because you don't have to make flight and hotel arrangements a few months in advance (so you can get reasonable prices on both).

However, if you live in the land of no fold 'em hold 'em like I do (I really hate living in Denver due to the max 5 buck bet here on poker), you don't have many choices here to play in major events (if any at all), and you have to travel elsewhere to play in quality games and tournaments. You also have to make wise choices on how to use one's vacation time, and vacation dollar as well.

Having timely information is the key to all of this, to be able to make a wise decision in that case.

BTW, one suggestion that might be made for the WSOP website, is for the 'contact us' page, to have a link for website issues PURELY for the WSOP webpage, that goes straight to Bluff Media (since they are supposed to be responsible for the website), instead of the question going off to Harrahs customer support.

This way if someone notices a problem on the website, Bluff Media will find out right away, instead of it taking weeks to go through the middle people of Harrah's customer support.

One last thing, I'm a very detailed oriented person, and part of what comes with that 'package' of my personality, is that I'm very persistant.

My fav line in a movie, was from Galaxy Quest ...

[ QUOTE ]
Never give up, Never Surrender!

[/ QUOTE ]

FWIW, I play poker that way too. If I think I'm beat, and I'm short stacked, I won't throw in my last chip, simply because it's my last chip. I have indeed won tourneys where I kept my last chip, and scrounged my way back to win it.

I have had people tell me, I'm the last person they'd want to tick off, because of that quality in me. I just won't give up on something, until it's set right.

In any case, I'm glad they've fixed the website, and I hope that Bluff Media gets the information they need soon, to post the details for Ceasars Indiana WSOPCE.

My son still lives in Cincinnati, about 2 hrs away from Ceasars Indiana, and I plan on attending this event the last weekend in October, because I can see him and catch up with him and his new wife, and play in the event at the same time.

I just want to make sure that enough people get the details they need, so they will be there, as it will make a better prize pool.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

Meh ... I just got e-mailed a copy of the blinds structures for the Ceasars Indiana events after calling the poker room there.

I forwarded a copy to the Bluff Media Employee who orginally contacted me. Hopefully the events will be posted on the WSOP website soon. [img]/images/graemlins/wink.gif[/img]

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

[ QUOTE ]
If you actually get to meet Gary Thompson, you will be speaking with the best person in the organization. I respect Gary a lot, and hold him high esteem.

[/ QUOTE ]


I don't doubt that he and other people in Harrah's are good people and even do a solid performance in their jobs. They didn't get to be a multi-zillion dollar corp for nothing....but stuff like this....

[ QUOTE ]

Meh ... I just got e-mailed a copy of the blinds structures for the Ceasars Indiana events after calling the poker room there.

I forwarded a copy to the Bluff Media Employee who orginally contacted me. Hopefully the events will be posted on the WSOP website soon.

[/ QUOTE ]


seem to indicate that there is a real gap in communication between various groups there.
Harrah's can't update their own website without a persistent customer getting on their case about it?
A customer is passing along the information to Harrah's about their OWN tournament to try to help them update their own website?

That's pretty weak.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

I think there's just a class of people that don't use the Internet much - STILL. It's kind of amazing, but people not owning computers or using the net? Not that uncommon. It's stupid, but there it is.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

[ QUOTE ]
Meh ... I just got e-mailed a copy of the blinds structures for the Ceasars Indiana events after calling the poker room there.

I forwarded a copy to the Bluff Media Employee who orginally contacted me. Hopefully the events will be posted on the WSOP website soon. [img]/images/graemlins/wink.gif[/img]

[/ QUOTE ]

CincyLady, if you can forward this email to me it would be greatly appreciated. I must decide whether or not I will go play a couple of those events within a week or so, and who knows exactly when Harrah's will update their site.

So, if you can forward the blind structure email that you recieved to PujolsOfPokr@hotmail.com it would help me out a lot.

Thanks!! [img]/images/graemlins/smile.gif[/img]

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

PujolsOfPokr, Coming your way! [img]/images/graemlins/laugh.gif[/img]

If anyone else wants them before they are posted on the WSOP website, PM me with your e-mail addy, and I will send them to you.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

Why not just post it here?

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

[ QUOTE ]
Why not just post it here?

[/ QUOTE ]

Cincy knows this, but the reason is it is likely to be interpreted by the powers-that-be as spam or inappropriate promotion.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

Yeah, I got in trouble here, due to a misunderstanding when I was telling people about the HPT coming to Denver, and they thought I worked for the HPT and was spamming (which wasn't the case) ... do NOT want a repeat for that.

In addition, it's like 9 files worth of blinds I was e-mailed, not just for one event, but for all of them.

Re: WSOPCE and the WSOP website, you guys are NOT going to believe thi
 

Thanks a bunch CincyLady!! [img]/images/graemlins/smile.gif[/img]

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

Okay, due to popular request, I posted the struture sheets I got via e-mail from the Ceasars Indiana poker room over in the WSOPCE Ceasars Indiana thread here (hopefully I won't get into trouble for doing so):

http://forumserver.twoplustwo.com/showfl...rt=all&vc=1

Re: WSOPCE and the WSOP website, you guys are NOT going to believe this!
 

FYI, the strutures for the WSOPCE for Caesars Indiana appear to of been posted, on the WSOP website.

I posted that link in the Caesars Indiana WSOPCE thread here:

http://forumserver.twoplustwo.com/showfl...rt=all&vc=1