Full Tilt deposit debacle
 

I received a 50% up to $500 deposit bonus from full tilt and I am US player. So I thought I would try to deposit 3k or 4k to play some NL100/200.

First, I tried using my credit card and the max limit is $600. I asked for a increase and they said no because I have no history. Although rinky dinky Bodog let me make deposits with my credit card no questions asked.
Last I looked Bodog was 9th largest and FTP was 2nd largest.

FTP emailed me their "Tilt Pay" number. I call and get some clueless monkee named "Nick". Nick proceeds to tell me that I was denied because I do not have a payment processor history (he read the script admirably I must say). I then proceed to tell "nick" that I just received my money from neteller after 6 months and there is no f##cking way in h#ll I am going to use another one. Nick seems to not like the cursing. I ask Nick if his company is this stupid or is this a special day. Nick hangs up on me.

After cursing FTP out for not allowing me to take my check card which is tied to my bank account and deposit, I decided to ask for details on how to do a cash transfer.

I get the email, hop in my car, drive to the moneygram location and go through all the hoops and the agent states, "sir this is for online gambling and I do not feel comfortable with this thus I am not going to allow it". I stammer in protest having mentioned nothing about online gambling.

I then ask for the supervisor and the supervisor comes from out back and starts drilling me on why I want to send "Roberto" money in Nicaragua. I state that he is a blah blah and I never mention online gambling. The supervisor says, "I do not belive you, thus I am declining this transaction". I say thanks, hop in the car drive to the next moneygram location. Repeat.

I then email FTP and ask if I can wire the money from my bank account. I get a response back saying they do not do this and blah blah.

So basically I have spent a few hours trying to get a small sum of a few thousand on FTP and only to come away with no progress.

I asked how the "big names" got their money on FTP and did not receive a response..lol.

When a tiny site like Bodog can out do FTP, it really shows how bad FTP is being managed.

The credit card/check card max limits are:
$600/24 hours
$1500/7 days
$2000/30 days

So in two months I will be able to play NL200 [img]/images/graemlins/ooo.gif[/img]

I see now why they are second largest site for poker.


cheers
Boon

Re: Full Tilt deposit debacle
 

You could play 200NL three times on the first day!

Re: Full Tilt deposit debacle
 

where did you go for the moneygrams? I had no problems at my local mexican grocery store, I don't think they even spoke english.

Re: Full Tilt deposit debacle
 

You will be able to bank wire monies to FT if you are looking to play higher limit games and need a large deposit. You should try calling back and ask for a manager and lay off the cursing.

Re: Full Tilt deposit debacle
 

[ QUOTE ]
You will be able to bank wire monies to FT if you are looking to play higher limit games and need a large deposit. You should try calling back and ask for a manager and lay off the cursing.

[/ QUOTE ]

Seriously. It's not the fault of the guy who is getting paid $5 an hour to answer phone calls that you were not able to make a deposit. Lighten up.

Re: Full Tilt deposit debacle
 

ok so bodog took your credit card

now how will you take money out?

maybe you should call nick and apologize and tell him you want to make a wire transfer and he will help you out

Re: Full Tilt deposit debacle
 

Just remember that this is shrub's fault, not the banks or poker rooms.

His idea of 'land of the free' seems to be 'land of the free to do what the government deigns to allow you to do'.

If you just keep calm and follow the advice here you should be OK.

Then you can save your cursing and tilting for the poker room and become a very popular player.

Re: Full Tilt deposit debacle
 

Wait, why can't you play NL200? Also, why are you a dick?

Re: Full Tilt deposit debacle
 

Awesome post Boon.
Seems like a pretty screwed up deal to me, and it definitely speaks poorly of FTP. I'd think they want our money at their site.
I'm sure you realize cussing out the customer service guy is -ev and I'm really glad you included this info in your OP. It makes for a more interesting and honest read.
Best of luck, stick to your guns.

Re: Full Tilt deposit debacle
 

um try epassporte some day

And ask full tilt to give you the bonus over 2 consecutive deposits.

Re: Full Tilt deposit debacle
 

i had the same issue with Epass, without a history they will only let you put 1500 a week 2K a month, so after 2 months i started playing lol

Re: Full Tilt deposit debacle
 

I will never use a payment processor again. Neteller kept the money for 6 months and we did not get interest or anything except a "i'm sorry".

FTP needs to spend some of that money they are making on better cashier services.

I know cursing "Nick" was not +ev but damnit it did feel good [img]/images/graemlins/smile.gif[/img]

The moneygram transfer to "Roberto" leaves me feeling less than optimal. I doubt that sbrugby had to do that and I feel FTP is crapping on their money train (small/mid stakes)
grinders.

I doubt I will play there. I will play at other sites.

cheers
Boon

Re: Full Tilt deposit debacle
 

Here's a thought:

Full Tilt and PokerStars both have this puny $600 daily limit thing, undoubtedly to prevent credit card fraud (it costs a heck of a lot of rake to keep covering those $600 chargebacks from stolen credit cards I bet). It is a real pain in the ass to us legitimate poker players. Don't they realize that the vast majority of poker players are solid outstanding citizens, pillars of their communities?

They should have a little radio button in the deposit window that says "I R not a crook", and that way they could give higher limits to folks who, not being crooks, click the button.

Makes perfect sense.

Re: Full Tilt deposit debacle
 

[ QUOTE ]


The moneygram transfer to "Roberto" leaves me feeling less than optimal. I doubt that sbrugby had to do that and I feel FTP is crapping on their money train (small/mid stakes)
grinders.


[/ QUOTE ]
I'm pretty sure sbrugby has mentioned on more than one occasion the need to wire money to full tilt. I could be taking it too literally based on his posts but here is one such example.
http://www.cardrunners.com/fusetalk/...&catid=156

I don't think they're trying to crap on their small stakes players at all. If a better option existed that allowed people to quickly get money to them thus allowing them to play, and generate more rake for FT to collect... don't you think they'd implement it?

Re: Full Tilt deposit debacle
 

Here is a thought. Have people who want to deposit more via there check card/credit card provide ample documentation. Imagine that.

cheers
Boon