Absolute poker locked my acct and took my money
 

I tried to log in to Absolute Poker yesterday but to no avail. I emailed them and then they e-mailed me back with the following:

[ QUOTE ]

Please note that the reason why you are not able to get in the game is because
we have found that your account is linked to some other accounts which have
performed illegal / fraudulent activities at our site.


[/ QUOTE ]

When I asked how I get my money back I got the following response:

[ QUOTE ]

I'm sorry to inform you that not only your account was closed but the money that
there was in there was confiscated.


[/ QUOTE ]

Here is the history of my account.

1) When Neteller announced it would pull from Canada I decided to put my money to casinos and poker sites and keep it there until I decide on what ewallet I will use.
2) So I did it. Poker rooms used included AP. I did not have an account there at that time, so I opened it and deposited $2000 on April 8
3) On April 9 I transfered $250 to an AP account of a friend of mine for whom it was too late to use Neteller.
4) On Aptil 11 I opened a Click2pay account and deposited US$20 with it.
5) On April 17 cashed out US$1000 to Click2pay. Another US$700+ still remaining in my account
6) My playing activity was close to inexistent. I would say I only tested their software by playing some very low limit games.

My friend also had his account closed and money confiscated. Interestingly, he got the same reasoning from them "is linked to other accounts that were involved in suspicious and/or fraudulent activity".

I did not transfer money to anyone else, neither did he. We know each other personally and live nearby. He never cashed out from AP. He also did not get a chance to play much. We never sat at the same table.

I can't think of what we violated. At least, the reasoning they gave us is bogus: accounts locked for being linked to one another.

I did not have any problems with other poker rooms and casinos I used.

Any help is appreciated.

Re: Absolute poker locked my acct and took my money
 

It looks like your and your friend's suspicious activities have dropped you in the [censored].

Re: Absolute poker locked my acct and took my money
 

I'm hate pointing out the obvious, but you should have at least played some. You can't just use them as a money transfer service because it costs them money to accept deposits. Other than that, they can't just TAKE your money because they're suspicious. They could tell you that you can't withdraw until you play more but I don't get this "we get to keep your money".

Re: Absolute poker locked my acct and took my money
 

Ever play at the same table with your friend?

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
I tried to log in to Absolute Poker yesterday but to no avail. I emailed them and then they e-mailed me back with the following:

[ QUOTE ]

Please note that the reason why you are not able to get in the game is because
we have found that your account is linked to some other accounts which have
performed illegal / fraudulent activities at our site.


[/ QUOTE ]

..



[/ QUOTE ]

Seems like if the only person you transferred money to, is your friend, then you might want to ask him if he did anything bad. That and you could have at least played some poker to create the impression that you weren't using them only as a money transfer service.

Seems like you deposited, played nothing, tried to withdraw using a method other than Neteller.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
Ever play at the same table with your friend?

[/ QUOTE ]

I think the OP said his playing was nonexistent.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

I'm hate pointing out the obvious, but you should have at least played some.


[/ QUOTE ]

I played some and planned to play more. So did my friend. I did not cash out the full amount. My friend did not cash out at all.

[ QUOTE ]

I think the OP said his playing was nonexistent


[/ QUOTE ]

I said "close to inexistent". Which means I only played little. Sorry about any confusion, I am not a native English speaker.

[ QUOTE ]

Seems like if the only person you transferred money to, is your friend, then you might want to ask him if he did anything bad.


[/ QUOTE ]

As I said, he did not. I know him personally, and trust him. Moreover, his account was closed not for fraudulent activity but for being linked to an account with fraudulent activity.

So our accounts are only linked to each other.
None of us did anything fraudulent or even was accused of it by AP
Both of us were accused of being linked to an acct with fraudulent activity.

WTF?

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
Ever play at the same table with your friend?

[/ QUOTE ]

As I said above, we never sat at the same table

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]


[ QUOTE ]

Seems like if the only person you transferred money to, is your friend, then you might want to ask him if he did anything bad.


[/ QUOTE ]

As I said, he did not. I know him personally, and trust him. Moreover, his account was closed not for fraudulent activity but for being linked to an account with fraudulent activity.

So our accounts are only linked to each other.
None of us did anything fraudulent or even was accused of it by AP
Both of us were accused of being linked to an acct with fraudulent activity.

WTF?

[/ QUOTE ]

You're in a tough situation. If you've done nothing wrong, then I feel sorry for you to have your account screwed up over a person to person transfer.

If you didn't do that transfer to your friend, you could probably have just played more and withdrawn after generating sufficient rake.

Re: Absolute poker locked my acct and took my money
 

If they are loosing money due to payment processors' fees I do not mind they charge me for it. Maybe 2% of 5% of my deposits. But not 50% or 100%.

Re: Absolute poker locked my acct and took my money
 

Keep comunicatin with them and find out exactly what they mean by "fraudulant" activity.... This seems odd with what you have explained so far.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
If they are loosing money due to payment processors' fees I do not mind they charge me for it. Maybe 2% of 5% of my deposits. But not 50% or 100%.

[/ QUOTE ]

They are in the business of collecting rakes from people playing poker. If you are depositing for reasons other than playing poker don't expect them to be happy with you.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

They are in the business of collecting rakes from people playing poker. If you are depositing for reasons other than playing poker don't expect them to be happy with you.


[/ QUOTE ]

As I said I was going to play. I did not cashout the full amount, my friend did not cash out at all. Yes, I may have deposited more than I needed and took some back.

Is that a crime? If yes, how about denying my cashout until I play X number of raked hands instead of doing what they did?

Re: Absolute poker locked my acct and took my money
 

When will people learn that poker sites are not banks where you can deposit money for a few days, write checks to friends, then withdraw what's left at your convenience?

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
My friend also had his account closed and money confiscated. Interestingly, he got the same reasoning from them "is linked to other accounts that were involved in suspicious and/or fraudulent activity".

I did not transfer money to anyone else, neither did he. We know each other personally and live nearby. He never cashed out from AP. He also did not get a chance to play much. We never sat at the same table.

I can't think of what we violated. At least, the reasoning they gave us is bogus: accounts locked for being linked to one another.

[/ QUOTE ]

I've seen this thread a hundred times. Most are first time posters. OP is guilty until proven o/wise. Heavily odds-on.

About 95% of them end up with a convicted OP who gave incomplete or altered info to us looking for sympathy or outs.

You maybe thought this was Absolute S+L?
Absolute doesn't take action on a whim.

So what was it? Really? Collusion, multiple accounts, chip-dumping, the 'friend' who cheats with others using money you sent him, credit card fraud...what have I missed?


Skeptical me...Rainbow...

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
When will people learn that poker sites are not banks where you can deposit money for a few days, write checks to friends, then withdraw what's left at your convenience?

[/ QUOTE ]

If it's not cheating or fraud then that is more than likely the reason why. They dont like being manipulated.

Try calling them.

Re: Absolute poker locked my acct and took my money
 

So former neteller user. Spreads money around a bunch of poker sites. Drops a couple grand on Absolute. Transfers money to friend who also uses neteller. Opens click-to-pay account.

Yet, this is the first time he has posted on 2+2.

I don't know why, but something just seems to make me think we aren't getting the whole story here.

Re: Absolute poker locked my acct and took my money
 

the fees are not the only reason sites dont want to be used as money transfer services. alot of other legal reasons.

i dont think they should take your funds though without another reason.

people do need to be careful though about transfering funds to pokersites and not actually playing any poker.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
When will people learn that poker sites are not banks where you can deposit money for a few days, write checks to friends, then withdraw what's left at your convenience?

[/ QUOTE ]
Nothing in OP's story even remotely justifies locking the account.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
When will people learn that poker sites are not banks where you can deposit money for a few days, write checks to friends, then withdraw what's left at your convenience?

[/ QUOTE ]

Repeat. I did not withdraw what was left. And my friend did not withdraw anything at all.

Maybe I deposited a bit more than I really need it. But does it constitute a ground for confiscating the money.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
the fees are not the only reason sites dont want to be used as money transfer services. alot of other legal reasons.


[/ QUOTE ]

Ok fine. Then reverse the transfer and give me the money back. To Click2pay, via check, or else.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

So what was it? Really? Collusion, multiple accounts, chip-dumping, the 'friend' who cheats with others using money you sent him, credit card fraud...what have I missed?


[/ QUOTE ]

Nothing. I gave you the whole story. If I wanted to look better then I am I would not mention neteller closing issues and other poker room deposits. I would just say, hey, I am big time poker player, registered with AP, deposited two grand, sent some of it to a friend, did not really get a chance to play, busy time. Also needed money to pay fix my car so withdrew some back.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

Absolute doesn't take action on a whim.


[/ QUOTE ]

Well, at least they give whim reasons. As I said, the two accounts are only linked to each other, none of them accused of fraud but both accused of being linked to fraudulent account.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
[ QUOTE ]
When will people learn that poker sites are not banks where you can deposit money for a few days, write checks to friends, then withdraw what's left at your convenience?

[/ QUOTE ]

Repeat. I did not withdraw what was left. And my friend did not withdraw anything at all.

Maybe I deposited a bit more than I really need it. But does it constitute a ground for confiscating the money.

[/ QUOTE ]

LOL. You deposited $2000, transferred $250 to a friend, then cashed out $1000 with virtually no play, leaving $750 in the account. Yeah, that makes it okay.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
It looks like your and your friend's suspicious activities have dropped you in the [censored].

[/ QUOTE ]


Mike I suggest we need a new official type thread that is stickied at the top of the forum, to wit:

"OFFICIAL IMA N00B POSTER WHO TRIED TO SCAM/CHIP DUMP/ETC AND DA SITE FROZE MY MONIES AND I NEEDZ HELP THREAD"

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

LOL. You deposited $2000, transferred $250 to a friend, then cashed out $1000 with virtually no play, leaving $750 in the account. Yeah, that makes it okay.

[/ QUOTE ]

LOL, what? I don't see anything in the T&C's that say they get the right to keep your money for doing this. If they did, I wouldn't play there. Would you?

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
[ QUOTE ]

LOL. You deposited $2000, transferred $250 to a friend, then cashed out $1000 with virtually no play, leaving $750 in the account. Yeah, that makes it okay.

[/ QUOTE ]

LOL, what? I don't see anything in the T&C's that say they get the right to keep your money for doing this. If they did, I wouldn't play there. Would you?

[/ QUOTE ]
LOL, what? You think that is all that happened?

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
My friend also had his account closed and money confiscated. Interestingly, he got the same reasoning from them "is linked to other accounts that were involved in suspicious and/or fraudulent activity".

[/ QUOTE ]
Did you actually see the email he received from AP or did he just say this after you told him your story?

[ QUOTE ]
I did not transfer money to anyone else, neither did he. We know each other personally and live nearby. He never cashed out from AP. He also did not get a chance to play much. We never sat at the same table.

[/ QUOTE ]
These problems often happen because the victim trusted someone that didn't turn out to be trustworthy. Think hard about what you actually know as opposed to what you merely believe.

[ QUOTE ]
Absolute Poker "is linked to other poker rooms that were involved in suspicious and/or fraudulent activity".

[/ QUOTE ]
The rest of you guys should ease up. I don't know whether this guy is on the level or not but neither do you. These are the same people who own Ultimate Bet and there is no good reason to blindly trust them. Go easy on the trolling until you actually have something worthwhile to say.

Re: Absolute poker locked my acct and took my money
 

It seems that transferring money to others is pretty dangerous if the other person's account ever gets flagged for suspicious activity.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]


..

The rest of you guys should ease up. I don't know whether this guy is on the level or not but neither do you. These are the same people who own Ultimate Bet and there is no good reason to blindly trust them. Go easy on the trolling until you actually have something worthwhile to say.

[/ QUOTE ]

I agree.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
[ QUOTE ]

LOL. You deposited $2000, transferred $250 to a friend, then cashed out $1000 with virtually no play, leaving $750 in the account. Yeah, that makes it okay.

[/ QUOTE ]

LOL, what? I don't see anything in the T&C's that say they get the right to keep your money for doing this. If they did, I wouldn't play there. Would you?

[/ QUOTE ]

Of course I'd play there. I wouldn't deposit $2000, transfer $250 to you, then withdraw $1000 without playing.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
LOL. You deposited $2000, transferred $250 to a friend, then cashed out $1000 with virtually no play, leaving $750 in the account.

[/ QUOTE ]

This is quite true. But the earlier statement about withdrawing what was left is not.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
The rest of you guys should ease up. I don't know whether this guy is on the level or not but neither do you. These are the same people who own Ultimate Bet and there is no good reason to blindly trust them. Go easy on the trolling until you actually have something worthwhile to say.

[/ QUOTE ]

SW,

All the usual elements are present in OP's story that we have seen a hundred times before:

1) n00b posting account instead of longtime poster;

2) transferring money to another player;

3) withdrawing soon after a deposit and limited play.


All of those factors, common to scams and chip dumps, do not indicate any credibility that should lead to other posters "easing up". Even if he is on the level and is just stupid, being a n00b account shouldn't lead others to be willing to help him as the probability is just too high he's not on the level.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

Did you actually see the email he received from AP or did he just say this after you told him your story?


[/ QUOTE ]

I sat with him together at his computer table, as he did the search for "Absolute" in his yahoo.ca mail. Then we read everything that came in from them. Starting from the "welcome" e-mail to transfer notification, to the e-mail about closed account, and to the random piece of spam which contained words "absolutely free" in it.

[ QUOTE ]

The rest of you guys should ease up. I don't know whether this guy is on the level or not but neither do you.

[/ QUOTE ]

I am a lady, not a guy. Otherwise thanks.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]

All the usual elements are present in OP's story that we have seen a hundred times before:

1) n00b posting account instead of longtime poster;

2) transferring money to another player;

3) withdrawing soon after a deposit and limited play.


[/ QUOTE ]

I am afraid your earlier stories invoved (3) from (2) i.e. withdrawing money coming from a transfer after little or no play. This is nowhere near my situation.

Re: Absolute poker locked my acct and took my money
 

If you want anyone to take you serious post the emails your received from Absolute. Also, write an email for them stating your case and tell them you need clarification for the reasons why your account is closed. Post that email and their response to it. Otherwise, you're wasting time here.

Re: Absolute poker locked my acct and took my money
 

Bagalya Can you post the email you recieved from Absolute?

Re: Absolute poker locked my acct and took my money
 

I don't have an opinion on OP problems but the insinuations being posted that there is something wrong with depositing funds and then turning right around and withdrawing them are ludicrous.

Email between me and AP about a year ago.

[ QUOTE ]
Hello Bobby,



It’s great to hear you are interested. The requirements for clearing the pending bonus are here: http://www.absolutepoker.com/promotionsPromotions.asp. The only restriction for a cash out is that it can’t be done less than 48hrs after your last deposit, after that you can withdraw everything in your real money account, regardless of how much you have in you pending bonus account. Thanks again and feel free to contact me with any other questions you might have.



_______________________



Mark Kandler

AbsolutePoker ~ VIP Host

MKandler@AbsolutePoker.com

Join us for the $100K GUARANTEED this Saturday at 16:30 ET! See http://www.absolutepoker.com/tournam...mentWeekly.asp for more details!


--------------------------------------------------------------------------------

From: xxxxxxxx
Sent: Thursday, March 09, 2006 10:56 PM
To: mkandler@AbsolutePoker.com
Subject: Re: Absolute Poker Exclusive Bonus Offer



Hey Mark, thanks for the call and the email. I will most likely be redepositing to take advantage of your offer. My only questions are 1) what are the requirements for clearing these 2 bonuses? 2) are there any restrictions on withdrawing any of the deposited funds before the bonuses are cleared?


Thanks again, Bobby.

----- Original Message -----

From: Mark ~ AbsolutePoker VIP hosting

To: xxxxxxxxxx

Sent: Thursday, March 09, 2006 5:04 PM

Subject: Absolute Poker Exclusive Bonus Offer



Hello Bobby,



It was great speaking with you today and once again I appreciate your time! Please keep in mind this is a special promotion that is not available on our website or advertised anywhere else. This offer is valid only for player xxxxxx. Don’t hesitate to inquire with any questions or comments.





- With your next deposit you will receive:

- 5% UNRESTRICTED CASH! (capped at $75)

- 30% added to your pending bonus account! (capped at $450)

- Our EXCLUSIVE end of month VIP Invitational! (About 75 to100 players…$1,500 prize pool)



- If you make it $250 or more, we will throw in an:

- AP Gift Pack! (AbsolutePoker Ballcap, Polo-style shirt, souvenir poker chip etc. – please specify shirt size.)



This is a one time offer only. Your deposit must be made with in 7 days of this offer.



IMPORTANT: Reply to this email after you make your deposit in order to receive your bonuses and set up tourneys – or if you just need help!



Regards,



_______________________



Mark Kandler

AbsolutePoker ~ VIP Host

MKandler@AbsolutePoker.com

Join us for the $100K GUARANTEED every other Saturday at 16:30 ET! See http://www.absolutepoker.com/tournam...mentWeekly.asp for more details!






[/ QUOTE ]

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
I don't have an opinion on OP problems but the insinuations being posted that there is something wrong with depositing funds and then turning right around and withdrawing them are ludicrous.


[/ QUOTE ]
That was before the merger with UB, right? ok thks.

Re: Absolute poker locked my acct and took my money
 

[ QUOTE ]
[ QUOTE ]
I don't have an opinion on OP problems but the insinuations being posted that there is something wrong with depositing funds and then turning right around and withdrawing them are ludicrous.


[/ QUOTE ]
That was before the merger with UB, right? ok thks.

[/ QUOTE ]

Does UB/AP now have a policy that you can't withdraw all funds 48 hours (or whatever timelimit) after depositing without play?