Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

I bought a Rolex Oysterquartz online last September. I took it in to a jewelry store to have a link removed because the bracelet was loose. Instead of removing the link the guy doing the repairs went ahead and decided to open up the case because he saw that it wasn't sealed and that moisture was getting in. Well in the process of opening up the case he breaks the watch (because the case was crossthreaded). The store sends the watch in to Rolex but they say the watch is broken beyond repair. When I walk into the store asking to be compensated for the broken watch, they refuse. The store owner starts questioning the value of the watch, saying it isn't worth the $3000 that I paid for it, that parts were already broken, that he's "not eating it" and that he'll contact his son, who's an attorney. I guess one thing I should note is that I'm 22 and this guy is in his 60's so he probably takes me lightly.

Now the owner of the store is a two-faced scumbag and I would like nothing less than to see this man and his business suffer. I had to threaten him with a lawsuit just to make him stop ducking me. He doesn't know how to run a business or how to take care of his customers and he has a reputation for being underhanded. I've already contacted the people I bought the watch from and they will be backing me up concerning the value and quality of the watch. I would rather settle out of court but I feel I have a strong case if this goes to small claims.

So if this goes to court should I hire an attorney, especially if the guy I'm suing have one? Should I look to be compensated for sentimental value? Are there any criminal charges I can press? I would really like to milk this guy if he makes me go to court with him.

Also if you have any suggestions for things I can do out of court to "encourage" the scumbag to reimburse me let me know.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

cliffnotes: I bring a Rolex to a jewelry store to have a link removed. They open up the case, breaking it beyond repair. Now they refuse to pay 3k saying the watch isn't worth that much. My action?

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

I'd bring in the receipt, and then it's off to small claims court.

This guys sounds like a scumbag, and it makes me wonder why you brought the watch to him in the first place.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

Does he sell Rolex in his store? Depending what the markup is on a Rolex, you might be able to negotiate a pretty good deal with him. Essentially, because the replacement cost for him is less (as he buys for wholesale prices) you can probably negotiate with him to give you a new watch out of the deal.

Essentially you are made whole (or better) with a new Rolex (retail of $4250) and he doesn't have to pay your replacement costs, rather he just pays wholesale (maybe $1700-$2000.)

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

Cropdust the front counter.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

In all situations like this lately, I've been advising interested parties to kidnap a family member/spouse of the offender. Probably your most effective course of action.

Really though, your case sounds very solid, especially if you didn't authorize or request him to do any work beyond the watch band. Also, even if you did authorize them to do it, and then they crossthreaded the case and effectively ruined the watch, I still think they'd be on the hook for the damage/replacement.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

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I'd bring in the receipt, and then it's off to small claims court.

This guys sounds like a scumbag, and it makes me wonder why you brought the watch to him in the first place.

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I had never met the owner of the store prior to my watch being broken, and I had heard nothing about the store before I brought my watch in to them. The jewelry store had been out-sourcing all their repairs to some other organization, so the guy who worked on my watch is not the owner. It takes 5 minutes to remove a link from a watch and is a very simple procedure if you have the tools for it and I did not anticipate the guy going ahead and opening the case.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
Does he sell Rolex in his store? Depending what the markup is on a Rolex, you might be able to negotiate a pretty good deal with him. Essentially, because the replacement cost for him is less (as he buys for wholesale prices) you can probably negotiate with him to give you a new watch out of the deal.

Essentially you are made whole (or better) with a new Rolex (retail of $4250) and he doesn't have to pay your replacement costs, rather he just pays wholesale (maybe $1700-$2000.)

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I'll keep this in mind, thanks.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

Faucet,

"I bought a Rolex Oysterquartz online last September."
"Should I look to be compensated for sentimental value?"

Hahahahhaa, WTF?

Sounds like a standard small-claims situation.

"He doesn't know how to run a business or how to take care of his customers and he has a reputation for being underhanded."

When/how did you find this out?

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
Faucet,

"I bought a Rolex Oysterquartz online last September."
"Should I look to be compensated for sentimental value?"

Hahahahhaa, WTF?



[/ QUOTE ]

Please do not poke fun. OP bought said watch before doing a tour in Iraq and his subsequent POW ordeal. I think you know the rest:

http://www.piscitella.com/pulp/image...ion-mpg131.jpg

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

The villain here is obv tight weak. Your action is to push all in i.e shoot him in the nuts

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

So the jeweler attempts to make unauthorized repairs on your watch (most likely to juice your bill), breaks it in the process and says you are SOL? I think that you will have no problem winning in small claims court.
I have a Sub and they took the links out of it while I waited about 5 minutes.

Also people who tend to say I'm calling my (insert relative's name here) who is a lawyer, are generally full of [censored], and/or the lawyer is a joke.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

The only [censored] part, is you want see dime one for about a year if you go through teh courts, I suggest stealing a bunch of watches.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
The villain here is obv tight weak. Your action is to push all in i.e shoot him in the nuts

[/ QUOTE ]

Please don't do this any more.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

Leave an upperdecker in the store bathroom every day for the next six years.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

http://upload.wikimedia.org/wikipedi...ySheindlin.jpg

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

Do people go to this store often? like when you are there are other customers there because I'm "that guy" that will make a scene often and talk a lot louder than would be necessary so everyone can hear what a piece of [censored] this guy is. It can get awkward for him very fast.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
[ QUOTE ]
Faucet,

"I bought a Rolex Oysterquartz online last September."
"Should I look to be compensated for sentimental value?"

Hahahahhaa, WTF?



[/ QUOTE ]

Please do not poke fun. OP bought said watch before doing a tour in Iraq and his subsequent POW ordeal. I think you know the rest:

http://www.piscitella.com/pulp/image...ion-mpg131.jpg

[/ QUOTE ]

Yes the watch has spent 10 years in my ass, so it's obviously of high sentimental value.

Seriously though I will do what I can to milk this [censored] if it doesn't get settled out of court, he is a slick-talking [censored] and he needs to get burnt.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
Do people go to this store often? like when you are there are other customers there because I'm "that guy" that will make a scene often and talk a lot louder than would be necessary so everyone can hear what a piece of [censored] this guy is. It can get awkward for him very fast.

[/ QUOTE ]

I did this when I was 19 to a car dealership that tried to swindle me (surprise surprise) I wanted my $500 deposit back and they 'couldnt find the guy who wrote the checks' until I sat in their lobby and shouted to each and every person who walked through the door that they would be screwed over royally. I had a $500 check in my hand w/in 10 min. after that.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

You should file some simple papers at the courthouse and bring him to small claims court for the value of the watch. Discard the nonsense about sentimental value and just stick to the facts of the transaction. You don't need a lawyer because the odds are very high that one of three things will happen:

He will show up at the hearing alone
He will offer you the value of the watch
He will not show up and you will get a default judgement

This is one case where in most states the process works fairly well and you are likely to get a decent hearing on the facts.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

We are overlooking the most important issue: what is with these thin-wristed guys buying a man's watch? Instead of having links removed, start working out until you need to get links ADDED.

Otherwise, get a woman's watch.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

go postal FTW

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
Leave an upperdecker in the store bathroom every day for the next six years.

[/ QUOTE ]

http://www.urbandictionary.com/defin...;defid=1813163

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

[ QUOTE ]
[ QUOTE ]
Do people go to this store often? like when you are there are other customers there because I'm "that guy" that will make a scene often and talk a lot louder than would be necessary so everyone can hear what a piece of [censored] this guy is. It can get awkward for him very fast.

[/ QUOTE ]

I did this when I was 19 to a car dealership that tried to swindle me (surprise surprise) I wanted my $500 deposit back and they 'couldnt find the guy who wrote the checks' until I sat in their lobby and shouted to each and every person who walked through the door that they would be screwed over royally. I had a $500 check in my hand w/in 10 min. after that.

[/ QUOTE ]

this is pretty awesome

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

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So if this goes to court should I hire an attorney, especially if the guy I'm suing have one?

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Depends what kind of case you file.
You need to file a small claims case. This pretty much nullifies whether or not the other guy has an attourney.

Prepare, have receipts, write down all the dates and who talked to. Watch Judge Judy, Judge Joe Brown, and Judge Mathis to understand the flow of a small claims case....

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

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cliffnotes: hey check it out guys i have a ROLEX

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FYP

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

Ya, if you arent doing criminal charges (I dont know if you could??), you dont need an attorney, just look at the website of your local circuit court, call the small claims office and they can help you through it, usually tehy will have a little pamphlet/print up with the step by step process for you, so no need for a lawyer.

Re: Jewelry store breaks my Rolex and refuses to pay, what\'s my move?
 

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cliffnotes: hey check it out guys i had a ROLEX but some crack head of a jewler broke it and wont replace it

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FYP

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now its fixed.